Persistance Paid Off (finally)

[coozieman]

After multiple phone calls and 5 emails to Guest Services over the last 3 weeks- I received a call this morning from WDW Travel Company informing me that they have agreed to honor my request and allow me to book next year under the Bounce back/Free dining Program.

Even though we never received the info in our room about Bounce Back they initially denied my first 3 reservation requests after returning home.

So the moral of the story is try, try and then try again!

 

[disneyfanforlife]

That is good to know. I can see that being me.

 

[carol-lamb]

The same thing happened to me last year when they offered the Bounce Back if you stayed at a resort in November or December. I also never received any information on it while I was there and only learned of it here on these boards after I returned home. I e-mailed Guest Services and after about a month they called me and told me that someone would be calling me in a few days. About a week went by and finally someone left me a voice mail, but I never returned it because it didn't sound promising. Now I'll always be wondering if they were actually calling me to let me book a trip with free dining!!

 

[jmkrat]

Glad to hear that your persistence paid off, and I am equally glad that Disney was able to come through for you.

 

[Mike©]

After multiple phone calls and 5 emails to Guest Services over the last 3 weeks- I received a call this morning from WDW Travel Company informing me that they have agreed to honor my request and allow me to book next year under the Bounce back/Free dining Program.

Even though we never received the info in our room about Bounce Back they initially denied my first 3 reservation requests after returning home.

So the moral of the story is try, try and then try again!

 

[disneydance]

Glad to hear that it all worked out