Pepper Market & DDP?

[NC State]

Anyway, I wanted to let others know that we were told in August, 2008 that the 10% service charge WAS NOT included on the DDP and told to leave it on the table for the server.

Help! We are on the DDP and this will be our first time at CSR. I know that tips are not included for TS on the DDP. So what's the 10% service charge about?

 

[KatMark]

Help! We are on the DDP and this will be our first time at CSR. I know that tips are not included for TS on the DDP. So what's the 10% service charge about?

There is an automatic 10% service charged added at the Pepper Market (food court) at the CSR. This is because 1) it is not Disney owned; 2) you are seated at a table and given real napkin, silverware, plates, etc., 3) a server takes your drink order and brings it to you. Some people have said the 10% is not included on the dining plan (as a previous poster in this thread pointed out) and some said it is (we did NOT pay the 10% when we were there in September--it was included). I have a feeling that not all the people at the Pepper Market are aware if it is or isn't included nor do the cashiers. We stay at the CSR every year and we eat at Pepper Market one, two or three times while there. We normally avoid this issue because we get our food to go. If you do this, the 10% is not included. We don't do it to avoid the 10%, but we like to take our food outside to sit by the lake to eat.

 

[Matt71]

The 10% service charge is added to your bill just like a gratuity at a TS restaurant. It's still well worth the counter service credit. Where else can you use a CS credit and have steak for lunch?

 

[ShellyLynn3630]

I just wonder what Disney would say if someone emailed them directly about the 10% charge at PM? Would they really be able to set the record straight on this issue?

 

[Momto3Girls&Max]

We just got back from a trip (12/20 - 12/26) and ate at Pepper Market and were SOOOOOOO disappointed in our meal. We have eaten here many, many times over the years and have always made a special trip over to CSR for dinner at Pepper Market. The ribeye is gone from the menu, the Chinese food has been changed and the new choices leave a lot to be desired. DH and I agreed that it's no longer worth a special trip. I was worried that we'd be there at a peak time (we were there for dinner at 6pm) but the restaurant was deserted. The only bright spot about the whole dinner was that our server showed up out of nowhere to help bring our trays of food back to the table and was very attentive throughout the meal. We left him an extra tip on top of the 10% service charge.

We did have a really great meal at Maya Grill but that's another thread.