We stayed the 3rd through 10th. The room we had booked was 2 queens and the room we were given had two full sized beds, so we asked to change. The room was nice and since there was 5 of us...it was nice for our teen to close himself off in the sitting area. He slept on the pull out and it was HORRIBLE. We should have asked for an additional mattress. If you have a family with little ones above you, you ll hear them for sure!
The breakfast was fine..toast, cold cereal, oatmeal, funky tasting hard boiled eggs, pasteries, coffee tea and juice.
We had groceries delivered from Vons (water, lunch meat, bread, snacks etc) and the fridge was a fair size.
Our kids swam in the pool and it was fine..they enjoyed it.They have towels at the pool. There is also a small gift shop that had some cute things for a pretty good price.
The negative:
Be very careful when getting your shuttle passes..the girls at the desk who sell them...often sell tickets that have been dated stamped already. We had to get off the bus (all 7 of us) with tickets we had just gotten an hour before and we saw 2 other families have the same problem. So make sure your tickets have NOT been date stamped on the back...you will do this on the bus. We felt like the girls behind the desk were pulling a fast one as one gal had a binder full of already stamped tickets she was selling. Where are they getting these tickets from???
Positive:
You can call down to the desk with your flight info and they will ckeck in online for you and print your boarding passes for free.
I don't think I would stay again because of the parking fee..I think they should offer it for free and I also felt it was tacky to charge for the internet in the lobby.
Our room was very clean, staff was helpful and unlike the other poster..the shuttles seem to run often..we did not have to wait long.