Just though someone else might benefit from my "learning" experience that happened on our vacation....
We just came back from PA; stayed at a major chain hotel outside of Philly. We used our debit card for our room -- instead of credit -- WOW, 1st time ever!! When we checked in, I made sure that I told the front desk personnel that it was a DEBIT card (there were signs that said to do that). She said that there would be a hold on the account in the anticipated total amount of our stay (nightly rm rate x 4 nts). I said that was ok. On our 3rd day, we had problems using our card. By the time we got back to our hotel and I got on-line with the bank, it was late evening. I found out that although we had money in the bank, somehow the hold had been put through 3 times!!! I was in a PANIC! At this point, we had used up ALL of our cash and were heading home the next day to CT via NJ Tpke/GWB -- ie. tolls, tolls, tolls! (Not to mention no $$ for lunch for kids for a 4+ hour ride).
1st thing the next morning, prior to checking out, I explained the situation to the front desk staff, who acknowledged the mistake, and while we ate breakfast, they were able to call my bank who IMMEDIATELY lifted the hold, per the hotel's request. I was SO RELIEVED -- I didn't think banks worked that fast, thank goodness mine does!
Next time I use my debit for travel, I will know to get on-line with my bank immediately after check-in so I can see exactly how much is being held so I don't run into any problems.
Sorry for the long post, but thought it was good info to have!
