In a way, that doesn't surprise me at the Grand Floridian. When I was there, the CM who brought my luggage was very aggressive, I thought, about wanting me to plug it in and charge it outside the room. He asked me 2-3 times, then just before he left, "Would you like me to take your
scooter out and plug it in for you? I'd be happy to do it!" I guess that was his last ditch effort and he looked disappointed when it didn't work.