Thanks anyway, but I figured out what's going on - sort of. I just happened to be moving my mouse over the area where I think you're seeing the coupon, and it indicates that the coupon is there, but to me it's invisible - go figure. I've tried this in both Firefox and IE and it's the same. Anyway, I clicked on it and was able to download the coupon. Wish I'd known about that a couple of weeks ago! Now I've got to figure out why the link - or picture - whatever's there, is invisible.