Rae...I'm with you..We are from Montreal, our city is known as "The city of restaurants"(nothing like Italy, of course..you lucky duck!) and we perhaps are spoiled by this. I tried Palo the last time we were onboard Jan. 4th, and was not impressed. In fact, I was downright disappointed, with the combination of below average fare, and insincere waitstaff (tone down the gushing, pleeeaase!), we couldn't wait to get out of there. I know this sounds harsh, maybe we had an isolated experience. (Man, I'm going to get flamed for this...I just feel it! Please understand guys, if nothing is said, they can't improve the experience..) I met another couple from NYC who felt the same way...we would have preferred to have stayed in the dining room with our servers....which is exactly what we'll do on March 1st!