Page Not Found- 404 Error LeCellier

[MagicalMawMaw]

I wonder is it just me or what?
The last few days if you try to go to LeCellier online.. Page Not Found- 404 Error..comes up. Anybody else having problems with this one? All the other restaurant links work for me.

 

[Cafeen]

They have the link on the reservations site named wrong. Try going to:
http://disneyworld.disney.go.com/parks/epcot/dining/le-cellier-steakhouse/reservations/

The link on the dining page spells it Le Celier, thus trying to bring you to a page that does not exist. Note that, previously, the name was spelled incorrectly, but the resulting page was also misspelled the same way, so the page resolved. Looks like they fixed the page name, without fixing the link.

Erm, I have to learn to scroll down, I saw the image and thought it was good to go ><. Give me another few minutes to see what I can see.

 

[3prettyprincesses]

Yup, I'm having the same problem. I've been trying for 3 days to bring up the Le Cellier reservation page and an error message pops up every time. Weird, isn't it?

 

[Cafeen]

.. I'd call if I were you. The 404 means that the page that's being linked to doesn't exist (duh, you know that already). So they borked up the links page and didn't update it when they updated the page name.

Secondly, the reservations portion on the newly named Le Cellier page isn't working. I'm thinking that the reservations application (that runs in the background) isn't recognizing the le-cellier-steakhouse page and is looking for the (now non-existant) le-celier-steakhouse page.

Maybe I should apply to Disney IT for QA huh? heh. I saw this spelling error in the URL awhile ago when making my "links" page for my ADR date. (Of course, we crashed the system that day, go go 10/27 ADR club!)

 

[DianeV]

I dont understand why disney doesnt know about this??

 

[5DisneyNuts]

.. I'd call if I were you. The 404 means that the page that's being linked to doesn't exist (duh, you know that already). So they borked up the links page and didn't update it when they updated the page name.

Secondly, the reservations portion on the newly named Le Cellier page isn't working. I'm thinking that the reservations application (that runs in the background) isn't recognizing the le-cellier-steakhouse page and is looking for the (now non-existant) le-celier-steakhouse page.

Maybe I should apply to Disney IT for QA huh? heh. I saw this spelling error in the URL awhile ago when making my "links" page for my ADR date. (Of course, we crashed the system that day, go go 10/27 ADR club!)

OMG I never noticed the misspelling. I have said it before about WDW site IT, but have to say it again - HOLY COW. I have never seen anything like it.
Yes, you should work for them. Maybe then the Mickey Mouse operation would improve!

 

[DisneyCrafter]

I have been having the same problem. So I have been forced to call CMs the past 2 evenings to check for open reservations. When I mentioned something about the page not working she said "It's probably because there is no availability." I didn't want to correct her as she is a CM and I am not. :-D

 

[Cafeen]

Just spoke with Dina at Tech Services. They are aware of the bug on the website and are recommending that people call the dining line for now. She did assure me that they are currently working on it as well.

It may take time to get fixed, as I'm sure the QA management is riding the QA team pretty hard about it. It is a large bug to fall through and I'm sure they're putting extra care not to let other regressions happen from the fix (I do work in QA, can you tell ).

So, word on the street is: They know it's broken and call dining. If dining gives you crap like "It's because it's full", make sure to inform them that it is a confirmed bug on the website and have them look on their side (their side uses the same back-end, but not the same front end, thus are most likely not susceptible to this issue).

 

[mickeymouse1017]

Is anyone else getting an error message when trying to check for dining ressies at Le Cellier? I have been getting that message for a few days.

 

[djp0630]

I got it today and yesterday. Don't know what's going on with it.

 

[disneyfan6301]

Just happened to me. I was trying to check for ADRs and it told me site was not available.

 

[Princess_K]

Wonder what is wrong with it? I was hoping to book it in the morning.

 

[MagicalMawMaw]

Happens for me too.
I've been trying it about 3 days now with no luck.
All the other restaurants I checked worked just LeCellier is the one messed up.

 

[Cafeen]

It's a known issue. They flubbed up when fixing the spelling error in the page name (was le-celier, now it's le-cellier, but reservations page doesn't work). I spoke with a CM from Tech Services today and she did mention that they are currently working on fixing it. For now, they are telling people to use the phone line to book ADRs for Le Cellier.

 

[Princess_K]

It's a known issue. They flubbed up when fixing the spelling error in the page name (was le-celier, now it's le-cellier, but reservations page doesn't work). I spoke with a CM from Tech Services today and she did mention that they are currently working on fixing it. For now, they are telling people to use the phone line to book ADRs for Le Cellier.

Thanks for the info. I would have been stressing out in the morning

 

[ZanyToes]

can't believe I found you on this huge board! I can call for you on that if you'd like.. and check on wishes for you as well at the same time.

 

[snookiedoodles]

Yes I had this, and I called to make a ressie

 

[MagicalMawMaw]

can't believe I found you on this huge board! I can call for you on that if you'd like.. and check on wishes for you as well at the same time.

Thanks for checking! I think Wishes Dessert party is hopeless to get!
But if LeCellier would fix their site it might be possible to snag a suppertime. However, I don't think it'll ever get fixed the way it is looking.

 

[kathyg]

It just blows my mind that Disney isn't fixing this...how big a deal can it possibly be?????

 

[mrebuck]

The Le Cellier online reservation system is working again! I still didn't find the reservation I need, but at least I won't have to call to check. Happy ADR hunting!