our server at CR was AWESOME!!!!
If i ever see him again,,,,,I am REQUESTING him!!!!!!!
not only was he great & attentive, but he was funny & had a great FUN spirited attitude !!!
he made our meal so pleasurable!!
Tony tops our list too, and I also stopped the manager to tell him as we left!! We did not have bad service our whole trip, but we had a few that stood out to us (one Mousekeeper too...hope you don't mind the indulgence!). Here is an excerpt from a letter I sent to Disney after our trip...
"... we would like to bring to your attention some people who really went above and beyond for us and made our trip even more fantastic.
Fenelita (Mousekeeper, Yacht Club) - What a wonderful lady. Each day, we came back from the parks to a new towel animal or arrangement of stuffed animals. We were all thrilled. Fenelita even saw us in the hallway, introduced herself and from that point on, every time she saw us she addressed us by name, asking how our day had been. What a gem she is!
Tony (Server, Coral Reef) - We dined at the Coral Reef on Monday, 7/30 for dinner. Our server was Tony ...and what a terrific server he is! He made wonderful suggestions to us of some of his favorites and never steered us wrong. When we inquired about the Pirates Punch for our son, who has Diabetes, he tracked down the ingredients list for both the lemonade and the syrup to confirm that is was low in sugar. He made our daughter's day by presenting her with a Tink pin when he saw that her lanyard was covered with Tink. He even taught us the way to eat the Jack Daniel's mousse to get all the layers of flavor in one bite. It is very clear how much Tony enjoys making your guest's dining experience a good one. We'd come back just for him.
Gary (Server, Kona Cafe) - Gary was so enthusiastic about the food and coffee at Kona, he really made dining there a great experience. He took lots of time to explain the options to us and made sure the children had choices they would like. He even went as far as to get Mickey waffles from Ohana's for our son instead of pancakes. To top it off, the children were so enthralled with the whipped cream on their hot chocolate that Gary brought them and extra bowl of it so they could add more whenever they wanted. He had such a happy demeanor, it rubbed off on all of us and left us smiling all morning.
Dallas (Server, HoopDeeDoo Revue) - You can tell by first glance that Dallas loves what he does. He was friendly and enthusiastic when he introduced himself and that continued all night. We loved watching him participate in the show - he told us he loves doing it, which was obvious. We really appreciated the little things he did for us. For instance, our daughter was cold in the air conditioning and he noticed it and brought out a tablecloth to wrap around her, allowing her to enjoy the rest of the show in comfort. "
I hope that our input got to the right folks to make a difference. I also hope they might see the input here!
--Daneen