familymagic7
Earning My Ears
- Joined
- Feb 19, 2002
- Messages
- 63
Our family of 7 decided this trip to try staying off-site b/c of our need for larger accomodations. We will NEVER, EVER do this again. Number one, it's just not the same magic for us off-site. Number 2, we were disgusted with our experience at Westgate Villas. We received a promotional rate as long as we did the 90 min. timeshare, which was okay b/c we had already been to a DVC presentation and wanted to compare. What a difference!!! I felt like we were being herded in like cattle, the so-called breakfast buffet was gross at best, and the rep got belittling and nasty with our friends. The worst part was the way our children were treated in the "child care". I think I will feel guilty over that for a long time. Our rooms were dirty (the carpet left our feet black). The rep said it's hard to maintain all of their properties over the year, but if we bought, we would get a brand spankin' new one to share with our babies over the years. If they can't maintain the ones they already have, what's my new one going to look like over time??? I'm happy to report that we promptly went back and met with DVC 2 more times--Our children were greeted with smiling faces (they wanted to stay in the fun center), we were not harrassed or hurried into a decision, and we were in our own private office with Mary to ask all the questions we needed. We decided to buy and are thrilled with our decision. While our experience was a bummer, it did give us the conviction that we wanted Disney property. I know our choice isn't for everyone, but I hope my review of Westgate will save someone else the misery.
P.S. We also had two other families we know that stayed there the same time. One family's air conditioning was out for half the week (they finally convinced guest services there really was a problem) and the other family struggled terribly with transportation to the parks.
P.S. We also had two other families we know that stayed there the same time. One family's air conditioning was out for half the week (they finally convinced guest services there really was a problem) and the other family struggled terribly with transportation to the parks.