OT Help! Need # to McAfee Security

tink's girls

Mouseketeer
Joined
Aug 9, 2006
Messages
349
Hello fellow Dissers,
I am hoping you can help me with a problem I am having with my computer. Apparently the computer has a virus and I am trying to get ahold of McAfee (our online security/virus protector) but my computer keeps booting me out of their site. Does anyone know how to contact them? Thanks so much!!!!
 
Offices
McAfee Corporate Headquarters:
3965 Freedom Circle
Santa Clara, CA 95054
USA
Customer Service
Home and Home Office Customer Service
Our Consumer Customer Service team is eager to help you via online chat, email, or telephone.
You can reach our team by going to http://service.mcafee.com.
Below is a list of just a few items that our team is ready to help you with:
Refunds and Automatic Renewal Questions The Status of your Account Purchasing and Renewing Account Login (to download your product) Website Navigation Phone: 1-866-736-3971
Corporate Customer Service (For Business Users)
Customer Service Department
5000 Headquarters Drive
Plano, TX 75024
USA
Phone: 800-338-8754
Website: Email Customer Service
McAfee Total Protection Service
Placing an Order
Phone: 1-888-VIRUS-NO
McAfee Avert Labs
Inquiries or Appeals from Vendors Regarding Detection of Software
Email: mb_vendor_questions@avertlabs.com
Reseller Hotline
Phone: 888-511-8301
Technical Support
Home and Home Office Technical Support
Our Consumer Technical Support team is standing by to help you via free online chat, community forums, and priority fee based phone technical support.
You can reach our team and our various self help options by going to http://service.mcafee.com.
Here is a list of just a few items that our team is ready to help you with:
Installation Issues Virus Removal Frequently Asked Technical Questions Error Messages General Technical Questions McAfee Corporate Technical Support:
Phone: 1-800-937-2237
Phone: 1-408-988-3832
Website: Online Technical Support
McAfee Total Protection Service
For Online Technical Support: Log into McAfee Total Protection Service website here and submit an E-Care ticket
Website: https://www.mcafeeasap.com/intl/EN/asp_home/myaccount.asp
Sales
McAfee - Businesses:
Phone: 1-888-VIRUS-NO
Phone: 1-888-847-8766
Encryption Solutions:
Email: ebssales@mcafee.com
McAfee System Protection - McAfee Host Intrusion Prevention:
Phone: 800-338-8754
Email: sales@mcafee.com
State and Local Government:
Email: Government@mcafee.com
Federal Government
Email: Intelgov@mcafee.com
Email: DoDgov@mcafee.com
Email: Civiliangov@mcafee.com
McAfee Home User:
Phone: 1-866-622-3911
Website: Buy Online
McAfee Service Provider:
Email: McAfeeMSP@mcafee.com
McAfee Network Protection - IntruShield:
Phone: 800-338-8754
Email: sales@mcafee.com
Healthcare:
Email: health@mcafee.com
Partners:
Email: reseller_support@mcafee.com
Education K-12:
Email: k12_education@mcafee.com
Higher Education:
Email: higher_education@mcafee.com
 
Download AVG. It's free and you can find it from a google search. If you do have a virus, I'm sure it'll find it.
 
Our virus protection provider tried to charge us $90 for tech support. Microsoft support will give you free assistance to remove a virus as long as you have a registered version of windows.
 

It is so funny that I just saw your post. Not 5 minutes ago I got rid of a virus I'd been fighting for 2 months. My computer had McAfee but I think it had expired. I started getting a bunch of pop ups and extra things added to bottom tool bar. About 2 months ago I downloaded Comodo but it still did not get rid of the problem. Tonight I found Malwarebytes anti-malware download link while researching my problem. I downloaded it and it took off - I'm so happy!!!! The Comodo is still there and seems to be working. I'm thinking it may protect now that I'm rid of the bad stuff. 15 minutes to fix what had been driving me nuts for months. Maybe it would work for you.
 
For what it's worth, we have had two separate computers go down while we were McAfee users. Not fun. Once we switched to Norton we haven't had any problems. Knock wood! :-)
 
McAfee is notoriously unreliable.

Try to download AVG. Its free and really, really good.
 
I've used both Norton and McAfee in the past. I got bad viruses with both of them but since I downloaded AVG I have had NO problems at all!! I use the free version and it's great. You can just search AVG and it will pop up. Oh and on our old Gateway (before we got the computer we have now) I had the McAfee installed, got the virus, uninstalled McAfee and installed AVG. AVG found and got rid of the virus that McAfee couldn't find at all....
 













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