DH and I eat there on every trip. The atmosphere is wonderful and the food is good. We have always had good service - but they are not in a rush, so don't go there if you want to get in and out in a hurry. I think it is a great place to go, relax and get out of the hustle and bustle for an hour or so.
We had lunch there in Oct and it was pretty good...pics are in my Oct link. We were supposed to have dinner there last week but one look of the menu (allears is correct, WDWinfo is not) and we decided to cancel it..nothing wowed us