online reservation discounted room cancellation policy

welovespacemoutain

Mouseketeer
Joined
Aug 13, 2002
Messages
272
I made a room only reservation online using the fall code. The cancellation policy has me confused:

Cancellation Policy

Standard Room Only Offers - In order to receive a full refund of your deposit, notification of cancellation must be received at least 5 days prior to your arrival date. To cancel or modify an existing reservation, call (407) 939-7429†.

Discounted Offers - In order to receive a full refund of your deposit, notification of cancellation must be received at least 45 days prior to your arrival date. To cancel or modify an existing reservation, call (407) 939-7429†.

Does this mean that even though it is room only, since it is discounted it has to be cancelled 45 days out?
 
Don't quote me on this but I "think" that if you booked a room only then you have till 5 days prior to check in to cancel w/out penalty.

If you booked a package of any type, then you have to pay it off at the 45 day mark and there are penalties after that date. HTH!
 
Thanks! I know that is the policy if you call, but the wording in the terms and conditions for online booking had me concerned (and the confirmation says I have a "special rate type")- I guess I'll call just to be 100% certain.
 
Online room only is 5 day just like if you call. Online DISCOUNTED rooms like FL resident or AP is 45 days
 



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