Online check-in not working?

[aes74]

Staying at DVC starting tonight. Trying to check-in online before we get there and it doesn't seem to work. When I click on check-in online, it takes me to a generic disney world vacation planning page. Anyone else having this problem?

 

[pod2314]

I had the same problem earlier in the week. I was using "Safari" as my browser on my iMac. When I contacted member services they were surprised that Safari was having problems. With their advise, I switched to Firefox and I was able to connect.

 

[drusba]

I don't think you can check-in on line on check-in day; it is designed for early check-in so that by morning of check-in day they have all things in the computer ready for you including being on a list for a CM to great you at door.

 

[bumbershoot]

I don't think you can check-in on line on check-in day; it is designed for early check-in so that by morning of check-in day they have all things in the computer ready for you including being on a list for a CM to great you at door.

It's probable that they can't do it, but FWIW at SSR last month they had *just* done our packet, and I have to say we've never had anyone meet us at the door or know our names in advance at all, and we've been doing online checkin since our December 2010 trip. In fact a couple times they don't even have the lead person on the reservation on the list at the gate, let alone knowing who we are at the door...

 

[DMKEDM]

We were at BLT 2/24-3/2 and never could make online check-in work (using Firefox)...contacted MS and they told me they were having problems. Gave me a "work-around" using My Disney Experience, which I decided not to try...just don't want the headaches of yet another Disney IT set-up that not only might not work, but might mess up what does work!

Anyway, we got to BLT and had no issues checking in...the CMs behind the front desk were painfully slow (took almost 40 minutes to check us in--two different CMs (and my daughter's was slower than mine!) and we were making no changes and had no particular issues...the CM whose station I went to wanted to do both of us, but I said no, that they were separate reservations so my DD could go to a different station...good thing; we might still be there if that same CM had done both of our check-in's!

Anyway, no one did anything "wrong"...they were just incredibly unbelievably slow!

Not sure online check-in would have appreciably hurried the process, tho...as the CM grabbed an already prepared packet (including a room key) when he finished doing whatever it was he was doing on the computer for so long...

 

[dvcbrad]

Staying at DVC starting tonight. Trying to check-in online before we get there and it doesn't seem to work. When I click on check-in online, it takes me to a generic disney world vacation planning page. Anyone else having this problem?

I have a reservation beginning Tuesday evening next week ... same thing with trying to do on-line check-in this morning! The DVC site passed me through to another Disney site (probably the same one it did for you) showing me as not logged in. (Just recently they had it set so that once you were logged in to one site, you were logged in to all). So at that point I decided enough and would try later.

Anyone have an idea whether on-line check-in helps location requests or not?

 

[bwang123]

if you log out of dvcmember.com and disney world main site and go to mydisneyreservation.com, you can do online check-in for 60days and in. you will need to know your reservation number. if you are logged on any site, you will be redirected to odd pages.

also, as a previous person was informed, if you are logged onto the main disney world site and go to "my disney experience", if you reservations are linked and you are in your 60days, you will see a link on the right that says that online checkin is available. that will work too.

the links on the dvcmember.com site appear to be not functioning properly for some or might be browser/account related. i could never get it to work but the above two methods worked everytime.