Old Tickets have value?

[Conkozan]

I have tickets that I bought for a trip in 2013. Unfortunately, I had surgery and cancelled the trip. The tickets were never used. I am heading back to DL in December. If I take them with me, will they give me credit towards new ones? Or am I out of luck?

Tickets say the expire 12/31/13 and must be used by 1/13/14

Thanks!

 

[WebmasterMaryJo]

The days of tickets with no expiration dates have passed. You can try and redeem them, but please expect that they will no longer have a value. If by some stroke of luck Disneyland accepts them, or uses them towards a current ticket it will be a nice surprise.

 

[theluckyrabbit]

I would call or email Guest Services regarding this question. We have been able to apply the base dollar value of unused, expired tickets toward new tickets in the past. But the policy may have changed in the meantime. It couldn't hurt to be sure about this, especially since things may work in your favor.

 

[az4boys]

I would call or email Guest Services regarding this question. We have been able to apply the base dollar value of unused, expired tickets toward new tickets in the past. But the policy may have changed in the meantime. It couldn't hurt to be sure about this, especially since things may work in your favor.

If you call and they tell you no, I'd still check at the ticket booth. Maybe you'll get a yes. Tickets are expensive and that is a lot of money to walk away from if you aren't sure.

 

[starry_solo]

I would just take them with you when you go to Disneyland. A lot of times, they will let you apply the value of the ticket to a new ticket (you pay the difference.)

 

[dmunsil]

Unused expired tickets can be applied at their original purchase price toward new tickets. That's company policy, straight from a ticketing supervisor.

 

[Conkozan]

Unused expired tickets can be applied at their original purchase price toward new tickets. That's company policy, straight from a ticketing supervisor.

Thank You!

Do you know if I go to the ticket booth or to the Guest Service Window?

 

[dmunsil]

Thank You!

Do you know if I go to the ticket booth or to the Guest Service Window?

Either one should be able to help you, I would think. Definitely ticket booths can handle it, and typically guest services can do anything with tickets that a ticket booth employee can do.

 

[figment_jii]

I'd go to the ticket booth. Guest Services outside of the parks may be able to help with ticketing issues, but Guest Services in the park (i.e., City Hall and Chamber of Commerce) do not handle ticketing issues. I had problems with my AP and went to Chamber of Commerce, but the CM said they couldn't do anything and that I would need to go to one of the ticket booths to have the issue resolved.