OKW boarding passes at resort

[Trackerbee]

Just back and we were able to get our boarding passes printed out at OKW. When we checked in I asked the CM (who wasn't very friendly or helpfull) and she said that they did not do that. She said I would have to go to one of the big convention hotels for that. So the next day I stopped in at the front desk again and asked a different CM and she said sure, we can do that. She did say that the computers are usually down between 1am and 6am. We arrived at 12:30am (after Pleasure Island) and the CM there at the time knew right what to do without my even telling her. She said they do it all the time. If you don't like what you hear from a CM the first time, ask until you do! Our towncar driver said that all the resorts do it, it is called customer service! Hope this info helps. I know I was pretty stressed about it before I left because no one could answer the question. :jumping4:

 

[Carrieberry]

Yay! We will be at OKW next weekend and when we leave I am going to ask them to do that! Thanks for the info!

 

[Debby7]

A very helpful CM at Front desk OKW offered to do online check in for me when I asked about closest computer access since the pay one by the phones is gone. When I commented how much I appreciated his help, he said,
" That's what we are here for."

 

[safetymom]

That may be true but I am sure if lots of people started asking I am sure Disney would think of another way to handle it.

 

[beccasmom]

I love OKW and most of their CMs are great, but a few are not as customer-service-oriented as one would hope. I'd like to believe they're just having a bad day (we all do!) and that this too shall pass.