We were just there a few weeks ago. We actually had breakfast one day and dinner another. Our breakfast service was awful- the second server was not good maybe new?), which caused the main server to be "in the weeds" with a lot of full tables. It took 30 minutes to get a refill on coffee, waffles and eggs- and we had been enough time to know to ask for these right away to avoid having to wait/try to catch the server. The eggs were awful on the second batch- like they had not been mixed/cooked enough- and the waffles were overcooked and broke apart. We actually complained to the manager and got a refund for part of the meal- it's really tough to mess up a basic breakfast like that, but it happened. We did have a great time with the characters, so that was a plus. Everyone involved on that end was great- and we made sure the manager knew that as well.
Dinner was the complete opposite. Both servers were very good. The food came out quickly, but there was definitely a break between the salad and potstickers/noodles. We asked for more noodles when the meat came out, and they arrived pretty quickly and still hot. It was also the first time we really enjoyed the chicken- it was not dried out and tough! We actually let them know, and were told that the recipe had changed. I'm still disappointed by the lack of bananas foster sauce on the bread pudding, but the salted caramel is OK. Overall, for me, the noodles and bread pudding are worth the trip. But, to each their own...I know it may not be for others.
As for the inconsistency, I agree it's definitely a theme here. More often than not, our breakfast experience is far superior to our dinner experience in terms of service. We were surprised that this year was the opposite. Personally, I think we will always have it on our list of places to visit, but we'll also go in with our eyes open!