Official Star Wars Weekends Thread Tips and Tricks 2015

[Tltorrez]

I called a 3rd time and as soon as I said I was looking for reservations for Rebel Hangar she hung up on me

That's awful. I would send a complaint to guest services on that one. Give the date and time and they ought to be able to see who it was in their logs.

 

[AngiTN]

What are you telling the automated system when it answers? I can't even get to the point where it tells me how long the wait is?

 

[ZachnElli]

I booked 5/31 at 4:45pm for 6. The CM I had was doing a broad search from 4-9pm, I had to ask her to plug in several times. I wanted late like 8-8:30, but this will work. This was our 2nd phone call for it this morning. First cm said it wasn't booking until tomorrow. Keep trying!

 

[momofallsons]

I called 30 minutes ago for this exact day and time and was told it was booked the entire day. I kept making the CM check and she kept telling me nothing was available. I called back and got a much better CM. I wasn't expecting to get the time I wanted and hoped to just get the day, I got the same time and day. I just wish I didn't have to sit on hold twice.

Got 4:05 for that day after 3 calls, so might see you there! Last CM (Jessica) was very helpful, and took time to go through all times for the day for me and even asked for my FP times to help work around them when the times were conflicting. I originally wanted 8:00, but hopefully should be able to make this work if I move some stuff around.

 

[stardam]

I said special dining events.

 

[volfan1978]

First try I was told nothing available for party of 6 for 5/24...on line for second attempt now.

 

[Tltorrez]

just booked, awesome CM, looked and looked, every 10 min. interval. finally got to split party into 3 and 3 for 4:15 and 4:20 6/12, think this is too late for a Oz FP? FP is 4:50 to 5:05, ty!

Time for one drink.

 

[Dugette]

gotcha, on hold now

We're looking for that same thing (5/23, 7:45pm for 3). We already got 4:10pm that day, but worried it's cutting it close for the shows (FtF day). If they say they have it, let me know. Thanks so much!

 

[NebrMom]

Whew. After 5 calls I got the 29th but unfortunately later than I wanted. She only had 6.30 and I was wanting around 5. Oh well, glad I got it. I recommend to keep calling if nothing is available. 15 minutes ago there was nothing for the 29th and then only 6.30. I can't imagine that everything is booked already. Seems to be one of those "super rare" glitches . I hope everyone gets what they need. We all deserve it after all that stalking, the trouble and frustration lol

I just got 4:50 on the 29th but was hoping for closer to 4 pm. If I can get something earlier, maybe you can have mine when I cancel.

 

[frisbeego]

What are you telling the automated system when it answers? I can't even get to the point where it tells me how long the wait is?

"agent"

 

[Music City Mama]

On hold now. Which is the best way to describe it? Backlot Express? Rebel Hangar? Rebel Lounge?

 

[Skywise]

Staying CL so I went through their reservation line (thanks for whomever suggested that - but that post has long since flown by!)

The CL guy was great but A> Had to put me on hold to figure out what this Rebel Hangar thing was and B> Also had the system tell him the entire weekend was sold out and then played around with something for a minute and was able to get the reservation.

6/5 - 7pm

Once again the Disboards (and Yullin) prove invaluable at getting stuff no one else would even know about... including Disney itself!

 

[Tltorrez]

What are you telling the automated system when it answers? I can't even get to the point where it tells me how long the wait is?

As soon as it answers say "Operator" or "Agent". Then when it asks for more information (i.e., are you onsite now), say "No". You don't even have to wait for them to finish the spiels.

 

[1153rsmith]

Forgive me if this has already been asked, but we are coming the first weekend. I see from post #1 that JAT and Ian are not signing. Is this still accurate? Does this mean they will not be doing meet n greets for pictures either? If that is the case, I am very disappointed. We were hoping to get their autographs and pictures.

 

[Skywise]

Rebel Hangar and/or Star Wars Lounge (the web page title is Rebel Hangar but the URL says Star Wars Lounge)

 

[MiataPaige]

I told my husband this morning that I think reservations are opening this morning and he very sweetly responded with - do you want me to call? He got our preferred day and time. May 29 at 4:45.

Now that's a great idea

 

[Music City Mama]

What are you telling the automated system when it answers? I can't even get to the point where it tells me how long the wait is?

I couldn't get past the automated thing either and just pressed "0". It told me the wait was only 7 minutes.

 

[AngiTN]

On hold now. Which is the best way to describe it? Backlot Express? Rebel Hangar? Rebel Lounge?

I plan to use all of the above
Star Wars Rebel Hangar at Backlot Express Lounge

 

[Dugette]

On hold now. Which is the best way to describe it? Backlot Express? Rebel Hangar? Rebel Lounge?

I said "the new Backlot Express Lounge for Star Wars Weekends" and she immediately knew what I was talking about.

 

[Wendydagny]

I just got 6 pm on 5/23! took less than ten min as the cm clearly knew what I was talking about.