**Official** Star Wars at DHS, Galactic Spectacular Dessert Party/Galactic Nights/Launch Bay/JT

[jimim]

We've had the Disney visa since the beginning and prefer not to have many credit cards out there -- don't want to add any. Between this one and our AMEX we're covered for our needs. Works for us to have the Disney reward points as a little dedicated Disney fund of sorts. We use the AMEX rewards and perks for other things. Works well for us.

That's exactly how we r. I never wanted a second credit card but with these better ones out there it was worth it.

 

[yulilin3]

It's the first time I've been treated like a nuisance...it just made me .

 

[Skywise]

Make it stop! Make it stop PLLLLEEEASSSEE!!!

 

[hiroMYhero]

She told me that if I thought they are having fireworks the right time for them would be at night ...I kid you not, that was the response.

Ask a Manager for a Guest Comment card - they all have some with them. That's uncalled for at the Guest Relations level, actually at any level, and they need to hear about how you were treated.

 

[JayLeeJay]

I finally found Star Wars "merchandise" that I *need* (and can afford).

 

[yulilin3]

Ok, for JT again the cm said that it should open December 1st but not before. The stage o or what little I can see over the wall has not changed at all but that doesn't mean anything
Sign ups: jt cm said she thinks it's staying in the same spot. CM at the Indy store had no idea, in any case you will be escorted by cm to the location so where it is is not a problem

 

[Mark P.]

Ok, so first off, I don't think I'm going into guest relations anymore. After asking about the dessert party and she said she didn't have any info, that no info got out yet, I told her about the press release, she went back and came back to say they knew nothing, so I started asking her about the fireworks on the 18, she proceeded to ask me, in a condescending tone, if I was "the press"...no I'm not the press I'm a guest that would like to know the time for fireworks that may or may not be happening on the 18th. She told me that if I thought they are having fireworks the right time for y them would be at night ...I kid you not, that was the response.
Anyways,headed over to launch bay and there's nothing new outside but the stroller parking for disney jr. had been moved do there's more space to walk around.
On to Watto's Grotto where a very nice cm helped me out.
First, @xApril for Ashley meet if you have something that you bought At disney from Her Universe you can bring it. If there's a long line she might only sign things bought that day but most likely she'll sign as long as you have something from her. So it's a feel the line out, sort of thing
I asked the helpful cm about soft opening of launch bay on Friday, expecting her to know nothing since she's in merchandise. She actually told me that today was her last day at. Watto's and that she's part of the opening team of launch bay. She couldn't tell me about soft opening but she said it could happen and that she was very excited because it looks awesome and it'll be worth it.

Thanks for your time and info.

 

[Skywise]

I finally found Star Wars "merchandise" that I *need* (and can afford).

Where's the Darth Vader mocha chocolate?!

 

[JayLeeJay]

Where's the Darth Vader mocha chocolate?!

Apparently the people of Tampa prefer Vader over all other flavors. Publix had them Buy One, Get One so I guess we know who the favorites are. We got R2D2 and Chewie because I liked the bottles...

 

[eastendlights]

It's the first time I've been treated like a nuisance...it just made me .

I know how you feel.

I have to say the only time I have ever been treated badly-with outright condescension-was by guest services at HS. This involved a very upsetting experience for a meet and greet with Lightening McQueen and Tow Mater back when they first started having them and the lines were insane. When I complained to guest services, the nastiest CM I have ever encountered basically told me off. They had completely screwed up at the attraction but the CM at guest services being a total witch was more than I could take.

It bugged me so much I complained to a CM at the concierge desk at the Stone Harbor Club who then relayed it to the Beach Club manager who then told someone in upper management at HS. Long story short-we were given an exclusive 20 minutes with them the next day we went to HS in a backstage area, two free Cars tees and a huge apology.

So they went aboveboard to make it right.

 

[Good Morning Dewdrop]

I know how you feel.

I have to say the only time I have ever been treated badly-with outright condescension-was by guest services at HS. This involved a very upsetting experience for a meet and greet with Lightening McQueen and Tow Mater back when they first started having them and the lines were insane. When I complained to guest services, the nastiest CM I have ever encountered basically told me off. They had completely screwed up at the attraction but the CM at guest services being a total witch was more than I could take.

It bugged me so much I complained to a CM at the concierge desk at the Stone Harbor Club who then relayed it to the Beach Club manager who then told someone in upper management at HS. Long story short-we were given an exclusive 20 minutes with them the next day we went to HS in a backstage area, two free Cars tees and a huge apology.

So they went aboveboard to make it right.

I remember when Lightning and Mater drove out and people could meet them - I seem to recall they used to say random phrases too - it was pretty cool

we have a friend who is training at Launch Bay right now I hope it doesn't have long lines but is mega cool (OK yes, I know that combination is unlikely!). So glad it's going to open well before we get there (mid/late January) so I can watch and see how it all plays out and adjust our plan accordingly.

@yulilin3 Fireworks at night....who'd have thunk?

 

[AThrillingChase]

have them check daily. right now I see VWL avail for your length of stay (but it's under some construction) also OKW for the 2 nts. and that's just a quick check without digging deeper. So don't give up. there's so many choices and inventory changes constantly esp the closer you get to 30 days out.

And one more thank you - my agent just got back to me and is booking WL for me as we speak She even let me use their discounted points for it so we are paying less for this, than for the Coronado Springs portion of our stay! As an aside - if anyone wants a good agent for renting DVC, feel free to PM me and I will send you her contact info. I've used her many times and she is always helpful.

 

[AThrillingChase]

@yulilin3 Fireworks at night....who'd have thunk?

lol. Definitely at least send an email in. When it comes to CM actions or hotel issues, I have had some good luck with speaking with someone.

 

[yulilin3]

@Good Morning Dewdrop I couldn't believe it when she said that. She didn't even say it jokingly, you know. I'll send an email

 

[Good Morning Dewdrop]

@Good Morning Dewdrop I couldn't believe it when she said that. She didn't even say it jokingly, you know. I'll send an email

I always think of good retorts hours later - wish I had been there (and been quick on my feet) I would have said "that's genius I tell you - fireworks at night - why didn't someone think of that ages ago?" You should write a note - hope you got the CMs name!

 

[soniam]

@yulilin3 That is completely unacceptable. it's Disney, not an expensive, trendy store. Anyway, how can someone be rude when they are working at such a wonderful place? I know it can be stressful, but all I would have to do to be happy is look around me at the park. Thinking about it right now makes me smile. I think Disney is the only place that I could really do customer service without strangling the customer. OK, maybe in Hawaii too It's one of the few times that an interaction with a customer really can make a huge difference, on a vacation no less. Thanks for having to put up with that behavior to try to get us info.

 

[horse11]

I'm going to DHS later today, I'm going to ask about the firework dessert party, also about the fireworks on the 18th and about Ashley's meet and greet @xApril
Anything else you guys want me to ask about?

Hoping it is not to late but any way to find out if they we extended the fireworks through May? Never mind found my answer

 

[Dittz]

I so wish they had the Visa here in Canada! Very jealous .

I agree

 

[PhoenixWright]

It's the first time I've been treated like a nuisance...it just made me .

Yikes. Sorry that woman acted so nasty to ya, appreciate you trying to get the info!

I was of the impression that the Star Wars fireworks were only occuring the night of the 18th for those that paid to go to the Force Awakens after party at DHS.

Of course, I'd be delighted if that wasn't the case and everyone could watch. We have FPs for DHS that night ;D

 

[yulilin3]

Yikes. Sorry that woman acted so nasty to ya, appreciate you trying to get the info!

I was of the impression that the Star Wars fireworks were only occuring the night of the 18th for those that paid to go to the Force Awakens after party at DHS.

Of course, I'd be delighted if that wasn't the case and everyone could watch. We have FPs for DHS that night ;D

The special after hours party is on the 17th after park closing.
My reasons for thinking that there will be fireworks on the 18th are the closing hours of both great movie ride and toy story mania, and the fact that the osborne dessert party won't be offered that night. They also added a fantasmic two days ago. I could be wrong about it, but why close both attractions early if it want because of fireworks fall out