cmash95
a princess at heart
- Joined
- Feb 22, 2007
- Messages
- 1,055
i must admit that even if the cake tasted heavenly and the presentation was gorgeous if it wasn't what i had ordered, I would definitely complain. Disney charges an arm and a leg for these cakes, so I expect that I would get what I ordered. If not I would expect some sort of credit on my bill. My local grocery store bakery charges a lot less that disney and they have never givein me exactly what I ordered in a cake in the 28 years I have been doing business with them and some of my orders have been very complicated.
It was ordered through AKL private dining, was delivered to the room (gratuity was already added) and was around $50.
I understand this attitude, Cindironi. My DS' birthday cake at
But the thing is, he was just excited that he got this cake - delivered by Goofy - and didn't notice or care. Under other circumstances, I might have complained but, no, that night there was no way I could bring that negative energy into my DS' celebration. Now, it's an inside family joke that we've enjoyed giggling over.
We will be having a late-ish dinner (9pm) at Chef Mickey's on the night of our arrival. Can I order a special cake to have there? I see that these beautiful custom cakes are made at the GF and the Boardwalk, what about CR? I won't do it if it entails the $75 delivery fee, no way.
What are my options for a cake to be enjoyed that first night at Chef Mickey's?

I was simply curious why so many people comment on these expensive cakes not being right but it being fine. We didn't "make a scene" over our cake being inedible, but we certainly did make Disney aware of our dissatisfaction. I personally think it's disgraceful to charge what they do and have it taste terrible (or have incorrect fillings, or cracked fondant, or what-have-you).