We were there last night (October 4). Rather than leaving a review, I'm going to paste the email I sent to Guest Services the moment we returned to our room after the party last night:
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We have been attending the MNSSHP for many years now. It has been one of the things we look forward to all year and begin to get excited about planning for it far earlier than would be reasonable each time
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However, this year was an absolutely awful disappointment. The crowds that we encountered were extreme. We have been to exclusively sold-out parties every year, but the number of tickets that must have been sold for this year’s parties must have been least 30% higher than previous years. Please remember that families with children who wilt earlier on can usually squeeze it out until about 10pm at the latest. That gave us three hours to work with.
To wit:
-It took about 15 minutes to complete each trick or treat line (we gave up after two). The line at the train station took 18 minutes to get through at 8pm.
-The lines for the rides that were not Pooh or Under the Sea remained above 30 minutes for the duration of the party, when they were not down completely (we were very much looking forward to the Space Mountain overlay, but were unable to ride it, since it went down and had not yet come back up when we left around 10pm). Therefore, we were able to ride a grand total of two rides during the entire party (Pirates and Big Thunder).
-The lines for every character were 45-60 minutes long, per the CMs. I understand that characters are very popular (I’m not referring to the Moana/ Jack&Sally/Lotso/ Dwarves, as they are always high, as expected), but even the Storybook Circus crew were sitting over 60 minutes throughout the evening. Therefore, we were not able to meet any special characters.
-The lines for the Magic shots were at least 20 groups deep, at every location, throughout the entire night. The CMs estimated a half hour wait for each one. Therefore, we did not have a chance to get any of the Magic Shots we had looked forward to, except for the Headless Horseman (whom we have gotten every year).
-The parade crowd in Frontierland was five rows deep 45 minutes prior to the parade. I have NEVER seen this before. It is usually pretty easy to find a spot in Frontierland about 30 minutes before, with a good view. Not so this year.
To compare- last year, we accomplished the following in the exact same amount of time with a sold-out party (we always leave just before the fireworks, with our nine year-old who is NOT a night owl):
-Went through every single trick or treat line in the park, some twice. The average wait was two minutes at each station.
-Met Belle/Gaston, Jack Sparrow, and Ariel/Eric.
-Got at least three Photopass shots.
-Saw the parade with a front row seat in Frontierland obtained 15 minutes prior to start.
-Rode nine rides.
My point is, the event is very clearly oversold this year, and it is extremely disappointing. Everybody was grumbling about the crowds, and it was so congested throughout the entire party that simply moving from one place to another was very difficult- this also slowed our progress considerably.
In the end, we were left with next to nothing that we really “did” at this party tonight, because it was so incredibly crowded. I am a sucker for any Disney upcharge event and have purchased multiple tickets to various types of these, including multiple EMMs, Christmas parties, Halloween parties, pirate cruises, dessert parties…and never have I been so disappointed with how the over-monetization of an event has been so clear and so detrimental to our enjoyment.
I do apologize for the lengthy and possibly pointlessly detailed email, but I think it’s important to pass on real-world experiences that result from increasing ticket sales to these events. In the end, the guests suffer, and nobody is happy except for those that can stay until midnight and take advantage of an emptier party once all of the families have to leave to take their kiddos to bed- families who paid just as much for their tickets and are getting so, so much less this year than any other.
Please reconsider the number of tickets you are selling to this event. It has been something we always looked forward to, but I honestly cannot say that we would consider doing it again unless the ticket sales were slowed and reduced back to a more comfortable level. We have been at Disney during extremely high-crowd times, and I would rank this party up there with Spring Break. Considering that the tagline for this party is along the lines of “enjoying reduced wait times for attractions”, I would say that at this point, that completely misses the mark.