You're welcome.
The Universal hotels leave Disney's in the dust. We haven't stayed at the Hard Rock but we have friends who have and they love it. They said the restaurant and pool are fantastic.
We've stayed at the Portofino and Royal Pacific.
The Portofino is gorgeous and is their most deluxe. Compared to the Disney deluxe, it is plus ultra-very understated and elegant. The rooms are beautifully decorated, the theme is outstanding. You could just stay there and make a vacation of it. It's my favorite.
The Royal Pacific is where we usually stay because my daughter fell in love with it on our first visit. The landscaping is lush and the restaurants are wonderful. It has a fun pool. The rooms are Polynesian themed without being dark and gloomy.
The staffs are outstanding at all 3. Just an example. We were booked at the Royal Pacific for 3 nights. On the first night, my daughter got sick and I made the decision to leave the next morning. The manager came out and said we would not be charged for that night and even though it was past cancellation, we were not charged for the other 2 nights either. I wasn't expecting it nor do I think she caught any bug specifically at Universal, after all we had just spent 6 nights at WDW and went to a few places in Orlando so she could have been exposed anywhere.