**October 27 2009, 180 Day Reservation Thread**

[aanderson5]

Just got throught to a CM to be told that the system is down and to try back in 15 minutes.

 

[wdw-o-holic]

WOO HOO!!!!
I got Cindy's breakfast and BBB on the day I wanted!!!
Thanks so all who listening to me whine this morning

 

[mommyof3princess27]

I just got through, then was disconnected!!!!!!

 

[tidefan]

Got Reservations!

3-13 Kona Cafe
3-14 Le Cellier
3-15 Whispering Canyon Cafe
3-16 Coral Reef
3-17 Captains Grille
3-18 Teppan Edo
3-19 Turf Club

CRT was magically all unavailable for the entire week. I think that it is down. I'll try again later...

 

[Meteora]

Trying on a landline and can only get through just to get a busy signal about half the time.

 

[tonyolily]

How are some of you getting through?

The first time I called I got the "technical difficulties" message and then it hung up on me! So I called again and just choose the last option (I think it was the "it's something else" option ) and then waited about 5 minutes before I got to a live person.

I hope this helps!

 

[JennSaint]

Finally got through and I'm on hold now!

 

[cmaee]

After 20 minutes of continual calling, I finally got through. I am now on hold....15 minute wait time, so they say. I espcially like how the automated voice tells you that you can make reservations on-line now 180 days in advance! Really? I seriously would have LOVED to that...oh, about an hour and half ago! I only have to get one reservation....at CRT, so we will see how it goes...at least I am listening to WDW music now.

 

[Corwin]

Just got off the phone...got everything we wanted at the times we wanted, including Le Cellier for the first time!

Good luck, everyone!

 

[Eeyore1925]

No choice today but to rely on the online system. Can't make call's from the office. I hope it comes back soon!

 

[bicker]

This is unacceptable. You wonder how much money they spent on the computer and phone system that can't work during a peak.

This isn't a "peak". What happened this morning is not that much different from a "Denial of Service" attack -- an organized effort by a group of web users to target a specific web service all at the same time, so that it results in a failure of the service. The only thing missing, that would be needed to make it a Denial of Service attack, is malicious intent.

Why didn't they roll the opening?

I think it that would be way too complicated. I've already seen three different interpretations posted of what that would even mean, and so essentially everyone would think it would work differently, and I'm sorry to say that verbose explanations of any staggered introduction would be "over the head" of many typical web users.

If we were betting, we would have bet that this would have happened, so why don't they know it.

What makes you think that they didn't? My best guess is that they knew, and realized that there was no good way to make this switch, so they just accepted that there will be a few days of confusion and consternation, and then everything would eventually work itself out. The restaurants would still get filled; this won't affect that.

 

[Microcell]

Finally on hold!

more than 30 minute wait..

 

[All Together Ooky]

The lady I talked to said that CRT was showing no availability. But she thinks it's because the system is swamped (or it's not inputed into the system yet). She said when it comes online (for us) then it'll be availabe when we call??

 

[thatgirl23]

I've been trying since before 7am and NOTHING.

 

[lawgs]

took a hot bath

shaved

called at 7am exactly, told all lines busy...OH NO!!


tried again. got through, hold time 2 minutes...

was able to get all the ADR's we wanted with no problems

this was "very magical" for a change


GOOD LUCK TO OTHERS

 

[mom2princess&pirate]

I'm on hold!!!!!!! Let's hope this works!

 

[kritter]

Got through but no CRT for any of my trips. The system is down for CRT....The CM was GREAT, she even tried emailing he supervisor to see if she could help do it=NO GO!! It is down!!

 

[vallamen]

i feel like I am stalking them - oh wait I am stalking them. Still getting busy signals.

 

[JLR]

Really frustrated! Oops spelling!

 

[poohfriend]

I just got through, then was disconnected!!!!!!

sorry it happened to someone else 'cause I was really upset. on hold now