Oberon

[robertgp124]

Kevin has mentioned his Oberon Kindle cover on the podcast a few times. I wanted to relay an interaction we had with their customer service today. It was awesome. My wife inadvertently made a typo on our address when ordering a cover for her new Kindle 3 yesterday. She wrote Oberon today to let them know. We had received an order confirmation yesterday with a note that they would not be shipping until January. Colleen got a very kind note back thanking her for the correction and saying that she had caught them just in time, and they were shipping her cover today, three weeks (I think) before promised.

These are good folks. This is our second Oberon cover.

Thank you, Kevin!

 

[sayhello]

I totally agree with this! I bought an Oberon cover for my Sony eReader. I've had it well over a year now, and love it more & more all the time. When I first got it, it didn't fit the reader properly. I posted online on an eReader forum that I was having issues, and they contacted me, and offered to have it shipped back to them for free, and they adjusted the straps so that it fit perfectly, and sent it back to me for free. Then contacted me again to be sure I was happy with the adjustments. GREAT customer service, GREAT covers!

(I really like how book-like the leather makes my eReader feel!) And it's just plain gorgeous!

Sayhello

 

[*NikkiBell*]

That's great! I am beginning to trust Kevin's recommendations more and more. Just like the Hydro Flask being from a small company, Oberon is similar, and I am finding I like these businesses much more than big chains.