OBC question

[Castaway April]

I did try searching for the answer first but couldn't find anything definite. When I log onto DCL website and search for my reservation, it says "ONLINE OBC OFFER VERSION 6 CASTAWAY CLUB" under - special offer applied, I realize this is an onboard credit but how much and for what?

Thanks in advance!

 

[Bear3412]

We will need more info to answer.
This shows up once you are logged into your reservation?
I booked thru TA so I see no $ info at all.
Some here report even if booked directly through DCL the OBC or pre paid $ to your on board account doesn't show up.

It sounds like some special booking offer you have, whether for OBC? This could be the code for booking online to get $25, which I believe has been discontinued recently. That doesn't mean it doesn't apply for previous booking prior to the change. Have you sailed DCL previously? Did you book directly with DCL online? Have you been to Castaway Cay in April? Etc, etc.

Call DCL and find out what it all means is my recommendation.

 

[Castaway April]

Thanks, I have not been to Castaway Cay in April, but my name is April

It might be some super weird code because I emailed a nice letter after I made my reservation and complained that my sister in-law and father in law have both received a promotional offer and I did not, after I planned everyone's cruises. I will call today and find out. This will be our second cruise so I am a little new to all of this.