carolina_yankee
DIS Veteran
- Joined
- Mar 22, 2004
- Messages
- 861
You don't have to produce a deed because in many cases people still have loans on the points therefor they do not have a deed yet.
At least that is my guess as to why it doesn't have to be produced
I have a loan and part of the paperwork I received was a notarized copy of the deed recorded in Orange County stamped with the Comprtoller's stamp. This should be something every member has regardless of loan status.
Also, the purchase agreement states clearly the point value and the percentage interest. These are two documents every owner should have on hand and be able to produce as verification of the size and legitimacy of the contract they are trying to sell.
JimMIA said:Given Jason's explanation of the due diligence TTS did, I think it's obvious this was a DVC mistake, not a broker mistake.
When a broker gets a points activity statement directly from DVC -- which shows not only the size of the contract, but also all points usage, status, etc -- I don't know what more anyone could reasonably expect. That is a LOT more information than they would get from the Orange County site, and it protects the buyer much more because it verifies banked and borrowed points, etc, etc.
Unfortunately, DVC was wrong. Mistakes do occur.
Indeed they do, and I'm not blaming the broker for this mistake, but there are two active threads on this board indicating problems with actual point availability or contract size through resale brokers. It would seem that in this instance, if the Broker had asked for the deed copy, investigated the Orange County records, or asked for a copy of the Purchase Agreement, the problem would have never come up.
So, clearly mistakes to happen and they are happening with annoying frequency right now, which indicates that policies and procedures might need to be revised all the way around to increase confidence in information conveyed. The broker has a role to play in that.
Given these two threads, if I were a purchaser looking for a resale contract, I would be reluctant to put down a deposit without knowing the broker has seen more than a computer printout from Disney . . .
Dirk
