Norton Anti-Virus Question: Please Help!

[toystoryduo]

I have Norton Anti Virus 2003 on my computer. My subscription is current and up until today, I have been able to download the new virus definitions using Live Update. Today, I went to download the new virus definitions and I got this error message:

LU1856: Live Update is unable to access the file it downloaded.

The problem is the file didn't download. A virus scan was run yesterday and it showed no viruses. I'm not sure what the problem is, but can someone please help me fix it???

Thanks!

Tracy

 

[Dan Murphy]

I always download, daily, from here...........

http://securityresponse.symantec.com/avcenter/download/pages/US-N95.html

 

[BigDave]

Don't know if you have fixed it yet, but once before I had a similar problem.

I just went back to the live update several more times that same day, got the same message, but after 2 or 3 times it finally was able to do the update.

BigDave

 

[gallaj0]

I think I read the Norton was "phasing out" support for NAV 2003; what I read (in PC Magazine, I think) was that would be able to run out your subscription, then have to buy NAV 2005, or a security suit.
When does your subscription run out? If it's close, maybe you ran into the non support issue.


Edit to Add- I just checked the article, and it was mentioned as a rumor; so I don't think they would be jumping the gun without a formal announcement.

 

[toystoryduo]

My subscription doesn't run out until September 2005. Yesterday, I went to the Symantec website and I clicked on technical support and clicked on automated check. (something like that) Then, a message came up that said 2003 wasn't supported! So, does that mean that even though I have a subscription, I can't use Norton or that I have to pay to update?

 

[gallaj0]

I would continue to update definitions, as long as your subrscription is current , you should be able to update them. If they won't, try again later, or check for a confllict with Windows SP2, I think 2003 had an issue with it, there would be a workaround on Symantec's site.

 

[Dan Murphy]

Also, it is good, safe computing habits to always have the most current engine, along with the current defintions. Updates are made on an ongoing basis and annually incorporated into a new engine. The cost of buying a new version is generally little more than a simple renewal of the def updates. And sometimes even less, what with rebates and all. I usually just watch for a deal at the local Best Buy, CompUSA, etc and pick up the current version soon after they are released. As said, sometimes th cost can be close to $0.

 

[Mish19]

I had NAV 2003 and it was about to expire so I upgraded to NAV 2005 what a huge mess! It would not let me install what I had downloaded and I did everything correct. Since I was getting a new computer a few weeks after the expiration date I decided to even buy the option to have it downloaded in more than one computer. I refused to pay the extra money to call their fee based help line (since it seemed like it was their issue) so I just canceled the whole thing and used the anti-virus program that comes with MSN 8.

Now I'm just wondering what to do once my 3 month trial anti-virus subscription runs out.
Try NAV again? Stick to McAfee?