We have been members for a VERY long time and I have been trying to use our frequent flyer miles for a vacation for the past 6 years for airline tickets to WDW (also tried to use them for a trip to Las Vegas). I have started checking for availability as soon as you can book the flights but nothing was ever available (we were very flexible on our dates, times and did not plan on traveling during peak seasons). So I decided I would try to see about checking into transferring them so that we could possibly use them for a hotel stay (Hilton) for a future vacation and they are about the only airline that does not transfer freqeunt flyer miles so that they can be used for other vacation needs. When I called NW a service rep had me go to the web site saying that there was a place that you could use them there but the only thing that they had were more ways to earn more miles and not use them. Why would I want anymore if I can't use the ones that I have now. I called Hilton and NW is about the only airline that does not let you transfer your miles to their awards program. Sorry for the rant but this seems very unfair and has been a waste of my time!!!!!