"No Problem"

[Missy1961]

I don't have any problem with "No Problem" I figure that it is just a younger person's way of saying "You're Welcome"

NOW ...... Here's something that I Really DID have a problem with ..... Once when I was in a restaurant in the mall, I was by myself, and a much younger woman waited on me. When she forgot to bring me something, I reminded her to bring it. I was very kind, but still, a total stranger. She said to me: " Sorry I forgot - It must have been a brain F**t"

THAT kind of language is fine for friends that you know and that they are OK with it. But if I was that woman's supervisor, I would have fired her on the spot.

You'd fire someone for saying "brain fart"? That's a little over the top.

 

[Claudia Kellenberger]

You'd fire someone for saying "brain fart"? That's a little over the top.

Absolutely I would! A lot would depend upon the job. If that was said within our state offices, no one at all would bat an eye. But when you are waiting on customers that you do not know personally, as in working with the public, you should never use that kind of language or slang. It is sort of like the CM's using two fingers to point within WDW. You never know who would be offended. It is best to act polite and professional when you are on the job, working with the public. I felt that it was poor conduct, and that the person was not right for that kind of job. And yes, if I were her supervisor, I would have calmly fired her for it.

 

[ten6mom]

I also hear (from friends) "no worries." I wasn't worried, trust me!

 

[NHdisneylover]

Absolutely I would! A lot would depend upon the job. If that was said within our state offices, no one at all would bat an eye. But when you are waiting on customers that you do not know personally, as in working with the public, you should never use that kind of language or slang. It is sort of like the CM's using two fingers to point within WDW. You never know who would be offended. It is best to act polite and professional when you are on the job, working with the public. I felt that it was poor conduct, and that the person was not right for that kind of job. And yes, if I were her supervisor, I would have calmly fired her for it.

That's okay.

If I ram a business, I would fire a supervisor who felt it was acceptable to fire "on the spot" an otherwise good employ whose choice of language in one particular moment happened to not be a phrase the supervisor liked.

I would NEVER want the kind of management working for my company that would create the sort of environment where employee are constantly fearing that they could lose their jobs, with no warning, over any trivial little thing that they would not even know was wrong, and that most people would not anticipate to be a problem. Now THAT is totally unacceptable behavior by an employee, in my opinion.

 

[FairestOfThemAll37]

That's okay.

If I ram a business, I would fire a supervisor who felt it was acceptable to fire "on the spot" an otherwise good employ whose choice of language in one particular moment happened to not be a phrase the supervisor liked.

I would NEVER want the kind of management working for my company that would create the sort of environment where employee are constantly fearing that they could lose their jobs, with no warning, over any trivial little thing that they would not even know was wrong, and that most people would not anticipate to be a problem. Now THAT is totally unacceptable behavior by an employee, in my opinion.

This. There is usy a very very short list of things that result in immediate termination. Usually along the lines of committing a crime or other ethical issues that could put the company in jeopardy.

I can't see using the word "fart" would be one of those. Even if explicit or offensive language is forbidden that word may lack judgement (in a service job), but doesn't even really qualify.

So to just fire somebody rather than just talk to them or if it were some how that big of a deal put them on a type of plan or warning or write-up is really over the top.

That would be like firing somebody on the spot for making a mistake in a report or somebody using blue don't instead of black. That would make a pretty horrible manager!

 

[Carrie_Cat]

I'm just thankful I live in a country where you can't just fire someone for saying "brain fart" or for where people even thinkng it was ok to fire someone.

Don't care if people say No problem or It's nothing or whatever as long as they acknowledge what ever it is that you/they are thanking the other one for

 

[sam_gordon]

Absolutely I would! A lot would depend upon the job. If that was said within our state offices, no one at all would bat an eye. But when you are waiting on customers that you do not know personally, as in working with the public, you should never use that kind of language or slang. It is sort of like the CM's using two fingers to point within WDW. You never know who would be offended. It is best to act polite and professional when you are on the job, working with the public. I felt that it was poor conduct, and that the person was not right for that kind of job. And yes, if I were her supervisor, I would have calmly fired her for it.

I'll also agree it's not appropriate to use around customers, but to fire someone for saying "fart"? I wouldn't be able to work there. Of course I did work for a boss who threatened to fire the next person who left the copier empty. That wasn't you, was it?

 

[Ceila]

I'm just thankful I live in a country where you can't just fire someone for saying "brain fart" or for where people even thinkng it was ok to fire someone.

Actually, most states are "at-will," which means people can get fired for saying "brain fart" or even for no reason at all. Luckily, that also means that any supervisor who so recklessly fires someone for something so minimal can also be terminated immediately.

 

[Wishing on a star]

I have to agree that this young person who said THAT term, not only to a customer, but in a restaurant setting...
To a customer who is there to eat!!!!
Not appropriate.
There is a huge difference between not being formal/scripted enough to meet someone's wishes, and being inappropriate.
If it were my establishment, or if I were the manager, she would be let free to find employment more suitable to her and her language/personality.
No question... No apology...

 

[TAX GUY]

Absolutely I would! A lot would depend upon the job. If that was said within our state offices, no one at all would bat an eye. But when you are waiting on customers that you do not know personally, as in working with the public, you should never use that kind of language or slang. It is sort of like the CM's using two fingers to point within WDW. You never know who would be offended. It is best to act polite and professional when you are on the job, working with the public. I felt that it was poor conduct, and that the person was not right for that kind of job. And yes, if I were her supervisor, I would have calmly fired her for it.

At a restaurant in a MALL? Sounds like an up scale high end restaurant where napkins are placed in the lap and the ladies menu's show no prices.

If I'm eating in a mall's food court and someone said oh sorry, must of had a brain fart, it would be like water on a ducks back.

 

[TAX GUY]

As far as saying "no problem"...I just did it. A client called and asked for something to be sent to him. I told him I could do it and it would be done in a few minutes. He said "thanks, I appreciate it" and I replied with "no problem". He didn't seem phased.

 

[Goofy_Disney_Dad]

As far as saying "no problem"...I just did it. A client called and asked for something to be sent to him. I told him I could do it and it would be done in a few minutes. He said "thanks, I appreciate it" and I replied with "no problem". He didn't seem phased.

Oh, he's telling his coworkers about you for sure! That'll be the last time you hear from him!

 

[SirDuff]

I interviewed for a job yesterday (I was being interviewed). The person interviewing me (a high level guy) used the term "brain fart" (he was trying to describe something about the role and had a "brain fart" about the name of a report). I guess I should have reported him to HR. Instead I laughed and commiserated.

 

[FairestOfThemAll37]

Oh man, it cracks me up that now more people are saying they would "let somebody be free to find other employment" ie fire somebody for using the word fart in a restaurant.

I'm guessing these people have never actually been a manager and are just drunk on perceived power.

1) it's usually pretty expensive to replace an employee. Unless it's a gross (as in large not disgusting) mistake or violation of policy, it's far more beneficial to coach an employee that has already been trained rather than fire them and start over. In many cases firing (maybe not in a restaurant) includes compensation including unemployment.

2) most business owners/ boards of directors, etc. don't want high turnover of staff so if you go around firing people for every little thing then you'll probably find yourself on the way out with them.

3) most folks don't want a manager who is unreasonable. Unfortunately there are a lot more bosses than leaders. Most business owners don't want to employ managers that nobody wants to work for and don't respect.

It's just bad business to immediately fire somebody for something like saying fart one time.

I guess if you are the business owner then you make your own rules and you reap what you sow.

If the unwanted behavior was repeated after discussions, warnings, etc. then I don't think anybody would find it unreasonable to let an employee go.

 

[Goofy_Disney_Dad]

I interviewed for a job yesterday (I was being interviewed). The person interviewing me (a high level guy) used the term "brain fart" (he was trying to describe something about the role and had a "brain fart" about the name of a report). I guess I should have reported him to HR. Instead I laughed and commiserated.

I'm sorry that you wasted your time on the interview when we both know you will just have to decline any offer from such a vile company.

 

[Ceila]

As far as saying "no problem"...I just did it. A client called and asked for something to be sent to him. I told him I could do it and it would be done in a few minutes. He said "thanks, I appreciate it" and I replied with "no problem". He didn't seem phased.

Well, sure, to you I'm I'm sure he didn't show his dismay at being treated with so little respect. I'll bet he's on a message board right now complaining about how terribly rudely he was treated. Oh, and he's probably composing a strongly worded e-mail to your boss demanding you be fired.

 

[TAX GUY]

I interviewed for a job yesterday (I was being interviewed). The person interviewing me (a high level guy) used the term "brain fart" (he was trying to describe something about the role and had a "brain fart" about the name of a report). I guess I should have reported him to HR. Instead I laughed and commiserated.

Hello? That's opportunity knocking! Report him to HR and have him fired, then apply for his position!

 

[fly girl]

I'm just thankful I live in a country where you can't just fire someone for saying "brain fart" or for where people even thinkng it was ok to fire someone.

Actually, most states are "at-will," which means people can get fired for saying "brain fart" or even for no reason at all. Luckily, that also means that any supervisor who so recklessly fires someone for something so minimal can also be terminated immediately.

@Celia, Carrie_Cat lives in France!



And also, you're fired!

 

[Ceila]

@Celia, Carrie_Cat lives in France!



And also, you're fired!

Lol, I had no idea!

 

[Missy1961]

I interviewed for a job yesterday (I was being interviewed). The person interviewing me (a high level guy) used the term "brain fart" (he was trying to describe something about the role and had a "brain fart" about the name of a report). I guess I should have reported him to HR. Instead I laughed and commiserated.

I can't help it, I'm laughing. That is awesome! Did you tell him, "no problem"?