The parking story is unbelievable. It's so symptomatic of what is wrong with Disney these days. It would have been so easy for her to say, "Yes, I see you have two passes and two cars. Have a wonderful day in Epcot." Instead, the drivers of both cars got gratuitous lectures -- and for what purpose?
At Universal and the on-site hotels (where we stayed last month), we found the attitude was always, "How can we help?" "Yes, we can do that for you." "We don't usually do that, but we can certainly accommodate you request." "It's not a problem." Etc., etc., etc.
At Disney, the attitude these days is always, "No, we can't do that." "Sorry, that is against the rules." "You -- you aren't complying with the requirements." And, on and on and on -- ad nauseum.
Sorry, folks, but when I spend my hard-earned money on a vacation, I want to encounter happy employees who want to accommodate me if at all possible and make my stay pleasant. I get that less and less at Disney these days.
And, as for Beverly -- I must have dh try it next time we're there. He loves espresso -- the darker and more bitter, the better. So, I have a hunch he will love Beverly.
