Nine Dragons, Teppan Edo, Toyko Dining, Yak & Yeti--Which is Best for food allergies?

snorris49

DIS Veteran
Joined
Aug 12, 2009
Messages
533
Hi everyone!

Taking opinions on this one. My stepdad said he was interested in doing an Asian dining ressie for our trip in January. Anybody have any good or bad reviews on any of these? I'm not finding a lot of info on this. I'm more concerned with the gluten issue than the milk issue on this one. I had a pretty nasty experience with the CS at Japan (they said the rice was unsafe and I had previous info from the chefs there saying that they could make plain rice and have san-j soy sauce there, which they didn't--the manager was terrible!), but otherwise I've been avoiding these types of restaurants.

I'd love to hear everyone's opinions on this one! :thumbsup2
 
We ate at Teppan Edo on our last trip. Before starting any food, the chef came to each set of diners and asked if anyone had any food allergies or diet concerns. One of the diners on the other end of the table from us had a seafood and soy allergy. Another was a vegetarian.
The chef made all their food first at different ends of the cooktop. As he out different dipping sauces, he pointed out what was in them (not in any great detail - just "[Japanese name] Hot. Contains soy.")
This is a link to Teppan Edo's menu.

We ate at 9 Dragons a few years ago. I am not sure if they are even managed by the same group as then, so can't give an opinion.
This is a link to 9 Dragons menu.

We have not eaten at Tokyo Dining (my oldest DD did). Her DH has an allergy to almonds, but they ate all sushi.
Link to menu at Tokyo Dining.

We also have not eaten at Yak and Yeti, but here is their menu.

If you haven't yet, I would suggest contacting WDW with one of the diet contact email addresses listed in post #3 of the disABILITIES FAQs thread (I'm thinking you may have already contacted them since you mentioned you had previous information from a chef at the CS in Japan.)
 
Thanks for the info! I have only contacted them previously, but thought maybe some folks on here had some first-hand experiences/opinions for me.

I have to be honest, I've been having a really hard time getting the special diets folks to get me in touch with specific chefs. When I have recently (like within the last 2 weeks) asked them to connect me w/ certain restaurants, they tell me that I need to fill out the allergy form and check with them when I get there. :confused3 I was able to get in touch w/the Contemporary bakery recently b/c I had their email still on hand, and I will probably email the chef from Japan whose email I still have (lesson learned, save all those addresses!) I think Brenda is gone from special diets, which is too bad b/c she was awesome and so very helpful at connecting you w/other areas.

I'm just concerned about the Japan pavilion b/c of the issue from the last time, when I was assured that they would have safe items for me.

I know that a lot of Chinese food uses corn starch as a thickener, so perhaps Nine Dragons would work OK.

I've heard some pretty iffy things about Yak & Yeti.

Looking forward to other reviews and thanks again SueM for all your links and info from your experiences! :thumbsup2
 
My younger son has anaphylactic allergies to nuts and shellfish and we've done Teppan Edo a few times with no problems. I haven't been to the others you mention - I know there was a general consensus of "don't do Nine Dragons" with food allergies awhile back but maybe that has changed - or maybe that was more for the nut allergy. We really like Teppan Edo - we haven't tried the CS place in Japan.

I think your experience is mostly dependent on the chef you get - which is luck of the draw. The best place probably has a dud working there and someone is going to eventually end up with him. Even in the past when they connected us to the individual restaurants and I spoke to a chef - sometimes he wasn't there the night we dined and I had a different experience that what I expected. I've also found some chefs will consider some things safe - and others won't trust it because they aren't 100% sure so they will recommend you not eat it. Where does this leave you? Sometimes eating a plain chicken breast and some green beans if they don't have the time or inclination to make you anything else. :rolleyes:

Not trying to be negative - we actually have mostly wonderful experiences at WDW dining and it is one reason we continue to go back every year. I would pester the special diets people until they give you some concrete information and be willing to put their name to it (I would explain the problem from last time).
 

My younger son has anaphylactic allergies to nuts and shellfish and we've done Teppan Edo a few times with no problems. I haven't been to the others you mention - I know there was a general consensus of "don't do Nine Dragons" with food allergies awhile back but maybe that has changed - or maybe that was more for the nut allergy. We really like Teppan Edo - we haven't tried the CS place in Japan.

I think your experience is mostly dependent on the chef you get - which is luck of the draw. The best place probably has a dud working there and someone is going to eventually end up with him. Even in the past when they connected us to the individual restaurants and I spoke to a chef - sometimes he wasn't there the night we dined and I had a different experience that what I expected. I've also found some chefs will consider some things safe - and others won't trust it because they aren't 100% sure so they will recommend you not eat it. Where does this leave you? Sometimes eating a plain chicken breast and some green beans if they don't have the time or inclination to make you anything else. :rolleyes:

Not trying to be negative - we actually have mostly wonderful experiences at WDW dining and it is one reason we continue to go back every year. I would pester the special diets people until they give you some concrete information and be willing to put their name to it (I would explain the problem from last time).

Thanks for the advice. I do agree that a lot of experiences are based on the chefs. I've had some really amazing experiences and some less than stellar ones too. I will definitely go back and ask Special Diets to connect me w/some of the restaurants. I appreciate your honesty! That's why I love coming to these boards for questions--everyone here is just great! :thumbsup2
 
I was told by a chef at Tokyo dining that at least the Sushi rice does contain gluten. I've read great reviews of food allergies at Teppan Edo. It's one of the few non-Disney owned restaurants that people with food allergies do seem to recommend. I'm quite surprised to hear PP's experience witnessing the food being cooked at a different end of the grill as other food. That could be deadly for some people. I've always read that they cook allergy foods in the kitchen in an allergy area. I wouldn't trust food being cooked at the same time on the same table. Imagine how easy it would be for a drop of two of soy sauce to splash over to the other food or how easy it would be to grab the wrong cooking utensil.

Of the places you mentioned, we won't eat at any of them. The chef at Tokyo Dining actually told us that he feared for our daughter's safety, though that was more a sesame issue than the gluten.

Even with Lee taking over for Brenda, my experience is still that if I ask very direct or specific questions about particular restaurants then I'll get an email from a chef. The question needs to be in the body of the email, not in the allergy form. I think Lee just forwards the form to the restaurants that are listed and doesn't do anything else unless you have specific questions in which case those questions are brought up directly to a chef. Give it a try; there's certaily no harm.

Would he agree maybe to Polynesian as Asian? There are lots of Asian influences in food at 'Ohana and there are Asian inspired options on the menu at Kona. There's even the Kona Island Sushi bar. Would any of these satisfy his desire for Asian dining? You know these will be safe for you.
 
Even with Lee taking over for Brenda, my experience is still that if I ask very direct or specific questions about particular restaurants then I'll get an email from a chef. The question needs to be in the body of the email, not in the allergy form. I think Lee just forwards the form to the restaurants that are listed and doesn't do anything else unless you have specific questions in which case those questions are brought up directly to a chef. Give it a try; there's certaily no harm.

I have spoken to a lot of chefs directly. But lately, I've had more difficulty getting a hold of them through special diets. I keep getting generic responses back from Special Diets even though I am very specific in my emails. Here's an example from one of my emails:
"I will be staying at Bay Lake Towers at the Contemporary in 2 months, and I am planning the trip as far as what is available for my gluten and milk allergies at the Top of the World Lounge. Can you get me in contact with someone from the Contemporary about the Top of the World Lounge to see if any of the items are safe or can be safely modified for my dietary needs."

In response to this I got the generic response from special diets including the forms.

I did email Jennifer from special diets back, and explained that I did specifically need to get a hold of the chefs at the Contemporary. They did forward my message along; I've just noticed that I've had a harder time getting connected with chefs than previously. I tend to have to ask multiple times, which is fine, since I want to make sure I have direct information from the restaurants--but it can be a bit frustrating.

I have the email for the manager of the Japan pavilion and have emailed him, and I just emailed special diets tonight to get a hold of Nine Dragons.

If it doesn't work out, it doesn't, but I thought I'd at least get some info before I tell my step-dad he's out of luck :lmao::lmao:

Would he agree maybe to Polynesian as Asian? There are lots of Asian influences in food at 'Ohana and there are Asian inspired options on the menu at Kona. There's even the Kona Island Sushi bar. Would any of these satisfy his desire for Asian dining? You know these will be safe for you.

Actually, we LOVE the Poly restaurants. We'll be eating at Kona (breakfast and dinner!), the Kona Sushi bar (thanks to your recommendation), and Ohana all in one trip. I can understand wanting to do something different. I think we are officially Poly junkies :lmao::banana:

I do appreciate all your advice! It's great to hear all the different perspectives. :thumbsup2
 
You had about the same luck with the Top of the World Lounge as I did with the Poly lounge. I'm not sure that this is an issue with Special Diets or something about the way the lounges work. The only reason I got an email from the Poly lounge is that I contacted the Poly IPO people directly. Their response was a very generic response including a link to Garden Grocer to order my own food in order to be safe. Sigh....... At least we can get the kids sushi for dinner and DH and I can show down on some finger foods and enjoy a few drinks.

Good luck getting some answers!

Was the chef you emailed from Tokyo Dining or Teppan Edo? I can PM you the email address for the chef at Tokyo Dining that I got last October if you need it. The chef knew exactly what contained which allergens. DD12 not only couldn't have the sushi rice because of the gluten but he knew that the noodles have cross contamination issues with eggs (not a problem for you) and that the tempura oil contains sesame oil (not an issue for you since you can't have the tempura anyway). You may be safe eating at Tokyo Dining since at least the chef who emailed me seemed to be VERY knowledgeable.
 
I'm quite surprised to hear PP's experience witnessing the food being cooked at a different end of the grill as other food. That could be deadly for some people. I've always read that they cook allergy foods in the kitchen in an allergy area.

When we ate there, they booked my son's dinner on the grill (chicken and beef) before putting on the shellfish. I suppose if you are allergic to something harder to avoid (like onion or soy) they do it elsewhere? That is a good question to ask.

The way they handled it for him, there was no problem with cross contamination.
 
I was told by a chef at Tokyo dining that at least the Sushi rice does contain gluten. I've read great reviews of food allergies at Teppan Edo. It's one of the few non-Disney owned restaurants that people with food allergies do seem to recommend. I'm quite surprised to hear PP's experience witnessing the food being cooked at a different end of the grill as other food. That could be deadly for some people. I've always read that they cook allergy foods in the kitchen in an allergy area. I wouldn't trust food being cooked at the same time on the same table. Imagine how easy it would be for a drop of two of soy sauce to splash over to the other food or how easy it would be to grab the wrong cooking utensil.
I will explain a little more what I saw because it was not at all what you are imagining. There was no chance of contamination at all.

All the food is cooked at the table in front of you on large grill surfaces. We were the first group for the lunch seatings after the restaurant opened for the day, so the cooktop had not been used for the day.
Here is a picture of the tables with the cooktop in the center.
23e.JPG

The guest with the shellfish and soy allergy was seated at the short side of the table closest to the front in the picture.
The other person with special needs was a vegetarian, seated on the long side of the table.

Two specific meals were cooked first for those 2 guests. After those 2 meals were cooked, the chef went on the cook the food for the rest of us.
The person with the shellfish and soy allergy ordered chicken, which was cooked at the end of the table closest to where she was seated. The vegetables for both that guest and the vegetarian were cooked at the other end of the cooktop (to keep the vegetables away from the chicken for the vegetarian - who had no allergies).
After the chicken and vegetables were cooked, the chef served the person with allergies first, then added some sauce to the remaining vegetables before serving them to the vegetarian. There was no soy sauce used until after the food had been removed for the person with allergies. So, none of the utensils had been used to cook anything other than chicken, noodles and vegetables until after the person with allergies had been served.

After both of those meals were cooked, the chef went on to cook the food for the rest of us. I had shrimp, which was cooked last. It was cooked on the side of the cooktop farthest away from the person with allergies.

After everyone had been served, the chef went through a sort of ritual cleaning of the cooktop that involved a lot of scraping, scrubbing with wet cloths and what looked like steel wool pads, then more water. The cooktop looked the same after the cleaning as it was when our meal started.
After the cleaning, all the soiled utensils were taken out. I did see clean utensils brought out for the next meal, so there would not be already contaminated utensils being used to cook the meal for the next table of guests.

The staff there seemed very aware of allergies. Before we ordered, the waitress asked each diner whether or not they had any allergies or special diet needs. Before beginning cooking, the chef checked with each diner to make sure that he knew what our order was and asked each of us again whether there were any allergies or special dietary needs. I do not know whether either of the guests with special needs had made any requests ahead of time, but the chef did spend some time talking to both of them (I could not hear what was being said, since we were at opposite sides of the table.
 
Thanks SueM for putting the picture up and explaining the process! Definitely helps me understand how it would work at that restaurant! This is all very helpful!

Was the chef you emailed from Tokyo Dining or Teppan Edo? I can PM you the email address for the chef at Tokyo Dining that I got last October if you need it. The chef knew exactly what contained which allergens.

I have the email address for the manager of the Japan pavilion. If you could PM me an email for the chef at Toyko Dining that would be so great! I'd really appreciate it clanmcculloch! :thumbsup2
 
Well for the time being, I made an ADR for Yak & Yeti (I realize it's non-disney owned) for our January trip. I heard back from someone at the Japan pavilion, and I'm not entirely comfortable with all of the options (safety wise) and the only GF soy sauce they have is La Choy--YUCK! :lmao: Strange since I know I got San-J GF tamari at California Grill. :confused3

I haven't heard back from the China pavilion yet.

I've heard good and bad things about Yak & Yeti, but I know that many have had stir frys with GF soy sauce (knowing my luck it'll be La Choy too! :lmao:), and someone got the lettuce cups GF. There are also some thai dishes which probably wouldn't need much modification. Plus, I've always wanted to go there. The menu appeals to everyone in our party--so we'll give it a whirl, unless I hear some amazing reviews from Nine Dragons.

Maybe I'll do some checking out when I go in October to see if I can find out anymore about what they can make! :thumbsup2
 














Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE







New Posts







DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top