Miffy
DIS Veteran
- Joined
- Dec 13, 2002
- Messages
- 5,301
I'll respond here rather than 2 places. I appreciate your information you have been able to provide.
While I could see an isolated case of trashed rooms or leaky sink I do agree with mom2rtk it's out of place for Disney to assign blame like that. Plus..why on earth continue to give gift card incentives for opting out of housekeeping if it led to such adverse conditions that it contributed to a 180 turn in a policy? Sounds like perhaps they were trying to give some sort of reason other than security IDK weird.
I would like to underemphasize the "trashed rooms" comment. It was really said in passing, not as a Big, Main Reason or anything. I left out a lot of our conversation. We spoke for over 10 minutes. She also mentioned that if a guest had put the DND on their door and no one from their staff had had access for a couple of days in a row, then the guest's welfare is an issue as well. Someone could be ill or injured, etc., and if no one checked in the room, no one would know. I don't think this comment was disingenuous at all. People travel alone and anything could happen.
The main reason I wrote to them was that I wanted clarification, not justification. I wanted to find out exactly what they're doing and my question was answered. Before I spoke to the CM, I was under the erroneous impression that if you had housekeeping, someone else would also later show up to inspect your room. According to the CM I spoke with, this is not at all the case. If you've had housekeeping, that's it. No one else will come to your room that day.