While it is specifically about tipping for SCUBA diving trips, this article has some interesting information about tipping by people from other countries (Canada, UK, and Australia) compared to people from the USA, as well as tipping in other parts of the world:
http://www.undercurrent.org/UCnow/dive_magazine/2008/LastWordOnDiveTipping200807.html
As for Kimberly Palmer's US News article, the first thing that came to my mind is, "Sheesh, how much are reporters for US News paid!?" And for those who comment that these are only suggestions and no one has to tip, I respectfully disagree - the author is putting this out not only as "customary", but the article is titled "... RULES ...", implying you're an anti-social low-life cheapskate if you don't pony up to her standards.
I'm not suggesting for a moment, though, that Ms. Palmer is not entitled to her opinion. But then so are we all, so here are my guidelines:
Rule #1: Anyone who asks for or suggests what is an appropriate tip DOESN'T GET ONE.
Postal Workers - unless they are trudging through snow to make deliveries, regularly making special efforts to deliver packages, or hand delivering mail to someone who is elderly or mobility impaired, $0.00. (I live in a condo complex with a central mail drop and rarely even see the postal worker.)
Personal care givers: I have no experience with these folks, so I'll pass on commenting on this one.
Doormen: Again I have no personal experience, although I have to wonder if tipping customs vary regionally?
Cleaning service: If I have an independent service where I always have the same person, I'll tip one cleaning fee extra at the end of the year, assuming theyve been working at least six months and assuming there have been no issues with the service. If it's a managed service with different personnel from visit to visit, then $0.00, mostly because there's no way to know if any tip will be shared as intended.
Barber / stylist: 10% at each service, plus one service fee at year end. (Ladies may take issue with this - I know your services are a lot more expensive.)
Newspaper delivery: I'll agree with Ms. Palmer's $10-$20. While both the newspaper and mail are delivered daily, the newspaper person is likely to be an independent contractor getting no fringe benefits.
Garbage collectors: You're kidding, right? OK, I saw some posts from people about problems with their trash cans being knocked over by animals. Well, maybe then it's OK (but I'd be more inclined to buy an animal proof roll cart). Otherwise, $0.00.
Skycaps and porters: $1 per bag for the first two bags, then $.50 for each additional bag, rounded up to the next whole dollar. Add $2 for each large/bulky bag such as golf clubs or skis. (But with wheeled luggage, it's usually easy enough to handle my own luggage.) And a special note for the baggage handlers at the Miami Cruise Port: These are well-paid, unionized positions that don't even require a high school education, yet they are downright surly if they don't think someone is tipping enough. Next time I have to run that gauntlet my tip will be a strongly worded letter to the Cruise Port director.
Restaurants: For sit-down, table service - 15-18% of the PRE-TAX amount for reasonable service; 20-25% for outstanding or special service. I may round up if the bill is small (like a single breakfast), or I may leave nothing if the service is poor or the server is ill-mannered. Counter service - $0.00. Starbucks started this business of putting a tip jar out, and now it seems that every counter has copied it. You don't get a tip in my book for carrying my order from three feet from the hot rack to the counter.
Cruise ship personnel (stateroom stewards, dining room staff): In the past I've used the cruise line's recommendations, but I make a point of handing the tip to the staff members personally rather than just letting the cruise line tack it onto my bill. The only exception is for the head waiter / matre'D - I feel that these are management positions that do not automatically deserve a tip. If we end up frequenting one particular bar / bartender, I'll tip them $10-$20 depending on the service and length of the cruise. (Sometimes the bartenders are more informative and entertaining than the entertainment staff.) All that said, I may poll some of my table-mates at dinner on the next cruise if they are from other countries and see what they consider customary.
SCUBA diving (since I started off with that article): $5.00 per dive for reasonable service, more if the service / support has been exceptional.
In closing, just as you need not take my guidelines as gospel, neither should you take Kimberly Palmer's. If you're not certain what's customary and you want more information, remember that Google is your friend.
