New Reservations Cancellation Policy

[bdcp]

a lot of talk about waiting for tables with ADR's. I seriously have never waited longer than 5 mins for my table in the 15 plus years we have gone. The only place ever I waited longer is the castle. I think if u avoid the family places like in the park you don't have to deal with this. The sign places are never like this from what we have experienced.

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Your experiences are not the norm. We've waited 25 min every time we've gone to Ohana and CP. Every single time. We've waited at least 20 min at Coral Reef everytime also.

 

[aaarcher86]

Your experiences are not the norm. We've waited 25 min every time we've gone to Ohana and CP. Every single time. We've waited at least 20 min at Coral Reef everytime also.

Maybe yours aren't? My experience is the same as the poster you quoted. Longest I've waited was about 15 minutes for Ohana.

 

[rustyanchor]

i don't have a problem w/the new policy at all. i think a LOT of people abuse ADRs by not cancelling, booking more than they actually want/need, etc. it will be interesting to see how this affects everything in the future.

 

[Granny square]

Granted we are always there off season but we have never waited for more than 10 minutes at any of the restaurants. A restaurant cannot guarantee that all patrons will be average. so it is always an educated guess as to when tables will be available.

 

[saskdw]

Actually, even the restaurants requiring a CC now were still a placeholder not an actual reservation as you'd get in your hometown. I realise this, but it should be.

And of course, you're always entitled to spend your vacation money somewhere else as you stated.

I'd like to know when your next trip is so I can watch how successful you are when you voice your expectations. Expectation and reality aren't the same thing. This change works for Disney. It may not work for you, and it's up to you to decide how to go about that. It's not a knee jerk decision. They've done it for several restaurants and it worked to their liking.

You don't know how this will work for Disney. I'm not alone in my expectation, I'm just the only one in this thread debating it.

The reason things like ADR's exist is because there are people who don't want mass chaos or a fly by the seat of the pants vacation. WDW is trying to cater to the people who want structure to their plans, the people who don't want to fight crowds every step of the way and wait in long lines for everything. This is why they have things like ADR's and Fastpass. The reality is there are people who will pay for structure and convenience and those customers are important to WDW. I think you will see this is the reason for all the changes to ADR's, Fastpass+, Magic Bands, etc.

I'm not going to start putting up a stink at every restaurant that doesn't seat me in 5 mins if that is what you are envisioning...lol. I will conduct myself in the same professional manner I always do. I'm actually every bit as curious to see how this all works out as the rest of you.

 

[aaarcher86]

You don't know how this will work for Disney. I'm not alone in my expectation, I'm just the only one in this thread debating it.

The reason things like ADR's exist is because there are people who don't want mass chaos or a fly by the seat of the pants vacation. WDW is trying to cater to the people who want structure to their plans, the people who don't want to fight crowds every step of the way and wait in long lines for everything. This is why they have things like ADR's and Fastpass. The reality is there are people who will pay for structure and convenience and those customers are important to WDW. I think you will see this is the reason for all the changes to ADR's, Fastpass+, Magic Bands, etc.

I'm not going to start putting up a stink at every restaurant that doesn't seat me in 5 mins if that is what you are envisioning...lol. I will conduct myself in the same professional manner I always do. I'm actually every bit as curious to see how this all works out as the rest of you.

Logic would assume that if the results were positive for the restaurants this was already the policy for (how many, 15 or so?) that it would get the same results at the other restaurants.

I was also absolutely picturing some foot stomping and yelling and I'm disappointed that I was incorrect with that Much less fun to watch!

 

[cottontail]

Hi: I have a chronically ill daughter with alot of problems one being severe daily migraine headaches. Who looks forward to her half days at wdw.
With meds she can usually make it til 1:00 p.m without having to go lay in the hotel with a migraine. I book all tb services meals at noon for this problem, but if she gets near a scent somewhere, or gets dizzy or any other trigger (she also takes meds each morn for dizziness) she can trigger a migraine in 1 minute and have to go back to the hotel.(we drive our car to the parks to accommodate this problem with her)

I have just sent the money from canada to wdw yesterday for our nov trip, now i don't know what to do because I never know if she will have a migraine, or even a two day migraine.
I guess another call to guest services and ask what are we to do. I would always cancel if I knew ahead if we were not going to make it.

Deb.

 

[Cheshire Figment]

I've read through this thread but I'm still confused about one thing. I understand that our 5 current ADR's for non-signature meals during our November trip are "grandfathered" and we would not incur a no-show penalty if we have to cancel of the day of the reservation.

Here is my question: If I change one of those ADR's to a different non-signature TS dinner and do so prior to Oct. 31 would the new ADR fall under the new policy because the actual dining date is in November?

Any reservation made prior to October 31 that does not, under the current rules, require a CC guarantee will remain valid. If you make a new reservation prior to October 31 and a restaurant that does not currently require a CC guarantee you will not have to make a CC guarantee.

Starting October 31 all new restaurant reservations will require a CC guarantee.

Also, starting October 31 if you change an existing reservation that did not require a CC guarantee (such as changing the number of people or the time) a CC guarantee will now be required.

I thought I saw somebody ask this before, but I do not remember seeing an answer...

What about DP reservations? Is Disney going to require a CC# when reserving a TS on DP?

Whether you are using a Dining Plan or paying Out Of Pocket, a reservation is a reservation. If you have a Dining Plan and you do not show up (or cancel by the previous day) your CC will be charged.

 

[DisMama3]

You are absolutely right. We never had the urge to get what we payed for but after many many years seeing entitled "disabled" people go on a ride three times while we were waiting for ONE ride we just want to get what we payed for. We never could explain to our children en now grandchildren that children with no boundaries ore rules even spitting, biting other guests could get FOTL access.
Call me crazy but We want to do what we want for a thousand Dollar per night.

Wow. Just wow. This attitude is disturbing. And even more disturbing that you clearly taught it to your children. Maybe you should teach them compassion and sympathy for disabled people. A child with ADD is NOT a child without boundaries or rules. Learn to be more grateful for what you have and not pompous.

 

[Granny square]

Wow. Just wow. This attitude is disturbing. And even more disturbing that you clearly taught it to your children. Maybe you should teach them compassion and sympathy for disabled people. A child with ADD is NOT a child without boundaries or rules. Learn to be more grateful for what you have and not pompous.

Troll. 6 posts, about kids with disabilities, this controversial topic. But has been reading here for years.

Don't sweat that kind of poster.

 

[DisMama3]

Troll. 6 posts, about kids with disabilities, this controversial topic. But has been reading here for years.

Don't sweat that kind of poster.

Thanks! Checked into them after I posted because I was appalled.

 

[Granny square]

Thanks! Checked into them after I posted because I was appalled.

 

[clanmcculloch]

a lot of talk about waiting for tables with ADR's. I seriously have never waited longer than 5 mins for my table in the 15 plus years we have gone. The only place ever I waited longer is the castle. I think if u avoid the family places like in the park you don't have to deal with this. The sign places are never like this from what we have experienced.

Sent from my iPhone using DISBoards

All of you who have never waited long for an ADR have been lucky. No it doesn't happen every time or even most of the time but it does happen. We've had the following waits rounded to the nearest 5 minutes (none are exaggerated, these are real wait times from the ADR time, not from when we arrived since we arrive generally 15-20 minutes before our ADR time like they ask you to do). You're right that these aren't signature with the exception of HBD which is an in park signature but we shouldn't have to limit ourselves to only signature meals at WDW.

HBD: 1 hour 20 minutes
50s PTC: 1 hour 35 minutes, 1 hour 15 minutes
Sci-Fi: 55 minutes
'Ohana breakfast: 1 hour 10 minutes, 1 hour 20 minutes, 55 minutes
'Ohana supper: (1st seating believe it or not) 25 minutes
1900 PF breakfast: 50 minutes, 35 minutes
Crystal Palace lunch: 1 hour 5 minutes
The Plaza: (near the beginning of lunch with a half empty restaurant) 20 minutes
CMC breakfast: 45 minutes, 55 minutes

 

[jimim]

All of you who have never waited long for an ADR have been lucky. No it doesn't happen every time or even most of the time but it does happen. We've had the following waits rounded to the nearest 5 minutes (none are exaggerated, these are real wait times from the ADR time, not from when we arrived since we arrive generally 15-20 minutes before our ADR time like they ask you to do). You're right that these aren't signature with the exception of HBD which is an in park signature but we shouldn't have to limit ourselves to only signature meals at WDW. HBD: 1 hour 20 minutes 50s PTC: 1 hour 35 minutes, 1 hour 15 minutes Sci-Fi: 55 minutes 'Ohana breakfast: 1 hour 10 minutes, 1 hour 20 minutes, 55 minutes 'Ohana supper: (1st seating believe it or not) 25 minutes 1900 PF breakfast: 50 minutes, 35 minutes Crystal Palace lunch: 1 hour 5 minutes The Plaza: (near the beginning of lunch with a half empty restaurant) 20 minutes CMC breakfast: 45 minutes, 55 minutes

thats why I stick with the sign restaurants cause even in the busy season I have had long waits. Cal grill included. I have learned to avoid the le cellar kinda places.

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[maxiesmom]

Hi: I have a chronically ill daughter with alot of problems one being severe daily migraine headaches. Who looks forward to her half days at wdw.
With meds she can usually make it til 1:00 p.m without having to go lay in the hotel with a migraine. I book all tb services meals at noon for this problem, but if she gets near a scent somewhere, or gets dizzy or any other trigger (she also takes meds each morn for dizziness) she can trigger a migraine in 1 minute and have to go back to the hotel.(we drive our car to the parks to accommodate this problem with her)

I have just sent the money from canada to wdw yesterday for our nov trip, now i don't know what to do because I never know if she will have a migraine, or even a two day migraine.
I guess another call to guest services and ask what are we to do. I would always cancel if I knew ahead if we were not going to make it.

Deb.

Did you know that if at least some of the people show up for the ADR there is no penalty? Is it possible that your family could split up if your daughter gets a severe migraine?

 

[hakepb]

Hi: I have a chronically ill daughter with alot of problems one being severe daily migraine headaches. Who looks forward to her half days at wdw.
With meds she can usually make it til 1:00 p.m without having to go lay in the hotel with a migraine. I book all tb services meals at noon for this problem, but if she gets near a scent somewhere, or gets dizzy or any other trigger (she also takes meds each morn for dizziness) she can trigger a migraine in 1 minute and have to go back to the hotel.(we drive our car to the parks to accommodate this problem with her)

I have just sent the money from canada to wdw yesterday for our nov trip, now i don't know what to do because I never know if she will have a migraine, or even a two day migraine.
I guess another call to guest services and ask what are we to do. I would always cancel if I knew ahead if we were not going to make it.

Deb.

If you already have ADR's for this trip (made without a credit card hold,) you are fine, this trip.

Future trips...

 

[eeyoresnr]

Your experiences are not the norm. We've waited 25 min every time we've gone to Ohana and CP. Every single time. We've waited at least 20 min at Coral Reef everytime also.

looks more like yours is not the norm... 10 minutes max has always been the norm for us... the only exception to this was Mama Melrose where we waited for an hour only to be told we had already been sat

 

[HBGdancermom]

Maybe yours aren't? My experience is the same as the poster you quoted. Longest I've waited was about 15 minutes for Ohana.

Me too!

 

[bdcp]

Maybe yours aren't? My experience is the same as the poster you quoted. Longest I've waited was about 15 minutes for Ohana.

Ohana', CP and Coral Reef are three of the restaurants I have read about repeatedly on here with long waits.

 

[aaarcher86]

Ohana', CP and Coral Reef are three of the restaurants I have read about repeatedly on here with long waits.

Ok. I go to all three each trip and have not experienced it. I'm sure people don't post when they don't wait. I'm sure it happens, but I don't think it's the norm.