Two concierge would be difficult but I think she as upset she could not book day 2-6 and just waitlist day 1 which was available when she called back on day 2 but then 2-6 were gone.
Denise in MI
See, now that's just messed up.
Two concierge would be difficult but I think she as upset she could not book day 2-6 and just waitlist day 1 which was available when she called back on day 2 but then 2-6 were gone.
Denise in MI
Two concierge would be difficult but I think she as upset she could not book day 2-6 and just waitlist day 1 which was available when she called back on day 2 but then 2-6 were gone.
Denise in MI
She was trying to book two Concierge rooms. She booked the 2BR first (and got that one) and then when she tried to book a Studio there were none available for her check-in day. I think even with the old system, this would have been a problem. Concierge Studios are very popular and at times were booked solid by 9:01 am. Trying to book two Concierge rooms is going to be extremely difficult under either booking system unless you have two people call in right when MS opens and have each of them book one of the rooms.
But if day 1 was unavailable when she called and day 2 through 6 were available no one else should have been able to book day 2 through 6 on that first day anyway - correct? Which then says that someone must have beat her dialing the next morning I think unless day 1 opened up later in the day and someone got it. I wonder if she should have waitlisted day 1 through 6 on that first call, and then when day 1 opened up maybe she would have gotten the whole thing?
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She was trying to book two Concierge rooms. She booked the 2BR first (and got that one) and then when she tried to book a Studio there were none available for her check-in day. I think even with the old system, this would have been a problem. Concierge Studios are very popular and at times were booked solid by 9:01 am. Trying to book two Concierge rooms is going to be extremely difficult under either booking system unless you have two people call in right when MS opens and have each of them book one of the rooms.
LisaS:
Agreed but I do think it is rather odd that day one was not available and the rest were. The next day, day 1 became available and the rest were gone. As someone else mentioned, walking could have possibly contributed. Who knows what may have happened.
Laurabearz:
IMHO, I feel that the new reservation policy may cause problems for some members who have been successful for many years in securing reservations at the 11 month and 7 month window. (Those with smaller contracts, those with multiple contracts/multiple resorts, and those who travel at peak times may have more difficulties then others.) One's ability to walk or not walk based on the number of points they have may also effect one's ability to secure a reservation during a peak time. Once again this is only my opinion and I really hope I am entirely wrong. I only posted as it was a failure at the 11 month window on or around 9:00am and also an example of how the member lost days that were available the first day that she called. Day 1 even became available by the next day and the other days were then gone. Unfortunately we will never know the actual reason that it happened.
maminnie
LisaS:
Agreed but I do think it is rather odd that day one was not available and the rest were. The next day, day 1 became available and the rest were gone. As someone else mentioned, walking could have possibly contributed. Who knows what may have happened.
Laurabearz:
IMHO, I feel that the new reservation policy may cause problems for some members who have been successful for many years in securing reservations at the 11 month and 7 month window. (Those with smaller contracts, those with multiple contracts/multiple resorts, and those who travel at peak times may have more difficulties then others.) One's ability to walk or not walk based on the number of points they have may also effect one's ability to secure a reservation during a peak time. Once again this is only my opinion and I really hope I am entirely wrong. I only posted as it was a failure at the 11 month window on or around 9:00am and also an example of how the member lost days that were available the first day that she called. Day 1 even became available by the next day and the other days were then gone. Unfortunately we will never know the actual reason that it happened.
maminnie
Exactly. The fact that they couldn't book two of the hardest rooms to book does not mean the new system is a failure, but as we can see, many are already adding that failure to their cause as proof that the new system is messed up....
Yes but just because someone was lucky enough in the past to get what they wanted, doesn't mean they would have always gotten what they wanted. And now... anytime anyone doesnt get what they want, they blame the new system.
The waitlist would not have been activated until the last day of the reservation, so this would not have helped secure the reservation in this case.I agree, the only way that I can see that someone else was able to book Day 1 was that it opened up after she called. So then that person was able to book the whole week.
In terms of waitlisting the whole time, it would make sense to do this. But as some have already mentioned, the waitlist doesn't come up immediately. So in the meantime, someone else (as it was possible in this case) could call before it is put aside for the waitlist and take that day. And that's the reason why many suggests that calling each day is better in order to fill up your own waitlist.
And regarding the thought that I should have booked the one day and waitlisted the rest - I couldn't waitlist the rest because it wasn't at the 11 month window of the bookin date yet!
I agree, the only way that I can see that someone else was able to book Day 1 was that it opened up after she called. So then that person was able to book the whole week.
With the old policy you would have had to call day by day for each day for both rooms. You may have gotten lucky and booked all of the nights you needed for both rooms but I would say the odds were against you getting both rooms that way. People are reporting that all concierge studios are gone within the first minute. It's quite likely you would have ended up getting some but not all nights for both reservations with one or more holes in one or both reservations. Somebody else (or maybe three or four others) booking the same dates would have had the days you didn't get and vice-versa. Then you would all be waiting for someone else to give up their nights and if that didn't happen, you would have had to move rooms multiple times during your stay.What I was asking for is logical, but the new policy does not allow for it and the old policy did.
The waitlist would not have been activated until the last day of the reservation, so this would not have helped secure the reservation in this case.
Or....
The day she called was someone else's day 7 on their reservation, and they called that day to extend it. This may simply be an example of the principle behind reservation walking.
I agree that the policy is very unclear.
But I was choosing to do the first part of my trip because it was I thought I had a better chance of getting the second part. For example, if I book the Sat-Tues nights at 11 mths, at 7 mths, if someone was to try and start booking for that week, they would not be taking my room. So if they were able to book Sat-Fri nights, it would be a different room. And so, if I have to wait to book the wed -fri nights at 7 mths prior to WED, then I would just be competing for my room with those who are calling on WED as well. This seems better odds, not best, but better.
If I book the wed-fri nights first, there is a better chance that someone else could call on Sat 7 mths prior and get those dates before I can. And on top of this, others who has a trip a week before mine, could have priority over these days as well.
So if I am sucessful in booking the first part at 11 mths, I have a better chance for the second at 7 mths (assuming my competition would be significantly more since 7 mths opens up for all members). But if I wait to book the first part until 7 mths, I believe my chances will be far less since any member can book that Sat night since technically, my room is still available until I check in on Wed.
I hope this makes sensel.I don't know if I explained it as well as I should.
And I definitely agree that the confusion and overthinking of many strategies are all due to the fact that the New Policy (as many of us have mentioned) had not been well thought out.![]()
I guess that we really don't know for sure. Some people think that it's a continuation of an existing reservation and others think that it will be treated as a NEW reservation.
I see the reporting thread on the mouscellaneous board has already turned into a discussion about the new policy instead of what it way intended for. Guess it won't work after all.
She was trying to book two Concierge rooms. She booked the 2BR first (and got that one) and then when she tried to book a Studio there were none available for her check-in day. I think even with the old system, this would have been a problem. Concierge Studios are very popular and at times were booked solid by 9:01 am. Trying to book two Concierge rooms is going to be extremely difficult under either booking system unless you have two people call in right when MS opens and have each of them book one of the rooms.