New points not all there

[DizBub]

Our new contract was being added to our account today. All the points are not there yet. I should have 160 points (2011) already banked and 141 (2012) available. It just says that I have 160 2012 points but are not available.

I know it could take a day or 2 to sort out but my question is, how long before I should panic?? I don't want to call and bug them but I'm in a bit of a time crunch and really need to book something ASAP.

I know this has happened to others and I guess I just need a little reassurance that everything will be ok.

 

[vicki_c]

Our new contract was being added to our account today. All the points are not there yet. I should have 160 points (2011) already banked and 141 (2012) available. It just says that I have 160 2012 points but are not available.

I know it could take a day or 2 to sort out but my question is, how long before I should panic?? I don't want to call and bug them but I'm in a bit of a time crunch and really need to book something ASAP.

I know this has happened to others and I guess I just need a little reassurance that everything will be ok.

Adding the points happens separately from the contract and it will most likely take at LEAST a few days from all reports I have seen.

 

[Chuck S]

If your points are not accurate by Friday, I'd probably call Member Accounting.

 

[DizBub]

It appears that all of my points are loaded in my account and all is well with the world!!! Looks like it took roughly 2 days.

Thanks for the replies!!

 

[jekjones1558]

It appears that all of my points are loaded in my account and all is well with the world!!! Looks like it took roughly 2 days.

Thanks for the replies!!

Great! Thanks for posting the good news!