New credit card guarantees. Restaurant list, policy & common questions in 1st post

So, now, If I find out I have no appetite shortly before my ADR (which happens), I have to either order and pay for food that will go in the trash (thus taking up server, host(ess), chef time and materials), or pay $10 pp?

And all that, and this is still not going to stop the ADR hoarders.
Even if it doesn't stop the hoarders,maybe it will stop the people that make ADRs and then cancel last minute because they aren't hungry ;)

Why should those of us who want flexibility on our vacations be exempt from eating at the "popular" and "fan favorite" restaurants? If I don't feel like going all the way to Poly to eat at Ohana on a rainy night and would rather stay in and get pizza, I don't have that choice now.
Why should my family not be able to dine at Ohana because I can't get a ADR because someone wants a back up plan? I don't understand why you (not you specifically, anyone) would make ADRs but then want to be able to spontaneously change your mind.
 
That is not Disney's fault or anyone else's. Why should someone book an ADR & then all of a sudden decide that they were out too late the night before so they're just not going to show up, thus, penalizing someone else who may have wanted that ADR........or walk up guests.

That's the "it's all about me mentality" IMO.

It looks like people will have to tell their guests that they either have to be there or it will cost them $10 if they decide not to join the party. The other option is to tell them, "We have ADR's & we will meet you when we're done eating".


Again.......no one else's fault and certainly not Disney's fault. (see response below.......I completely agree with that!)


Couldn't agree more.

It seems that many people are upset because they may miss an ADR because of sickness, being tired, cranky kids, relatives not showing up or wanting to do something different.

With the exception of sickness, these are poor excuses. You can also make an ADR an many restaurants without the cancellation policy.
Pfft, sickness isn't Disney's fault either, so that shouldn't be an excuse!

How many first timers do you think know what level of stimulation, energy, and all the rest their children are going to have? This policy is punishing those first timers more than veterans, simply because they have 0 benchmarks to base their plan on. They could plan to do a Chef Mickey's breakfast, then an early CP dinner on their first day, then not be able to do CP due to exhaustion or stimulation, something they had absolutely no way of knowing beforehand.

It is Disney's fault? No, but to place the blame straight on the parents is also wrong.


List of all table service restaurants where there will be no fee:

ANIMAL KINGDOM
Rainforest Cafe
Yak and Yeti

DISNEY'S HOLLYWOOD STUDIOS
'50s Prime Time Cafe
Mama Melrose's
Sci-Fi Dine-In

EPCOT
Future World
Coral Reef

World Showcase
Biergarten
Bistro De Paris
Chefs de France
La Hacienda de San Angel
Nine Dragons
Restaurant Marrakesh
Rose and Crown
San Angel Inn
Teppan Edo
Tokyo Dining
Tutto Italia
Via Napoli

MAGIC KINGDOM
Liberty Tree Tavern
Plaza Restaurant
Tony's Town Square

RESORTS

ANIMAL KINGDOM LODGE
Boma
Sanaa

BEACH CLUB
Beaches and Cream

BOARDWALK
Big River Grille & Brewing Works
ESPN
Kouzzina

CARIBBEAN BEACH
Shutters at Old Port Royale

CONTEMPORARY/ BAY LAKE TOWER
The Wave

CORONADO SPRINGS
Maya Grill

DOLPHIN
Shula's Steak House
Todd English's bluezoo

FORT WILDERNESS
Trail's End Restaurant

GRAND FLORIDIAN RESORT AND SPA
Garden View Lounge
Grand Floridian Cafe

OLD KEY WEST
Olivia's Cafe

POLYNESIAN
Kona Cafe

PORT ORLEANS RESORT
Boatwright's

SARATOGA SPRINGS
Turf Club Bar and Grill

SWAN
Garden Grove Cafe
Il Mulino New York Trattoria
Kimonos Sushi Bar

WILDERNESS LODGE
Whispering Canyon Cafe

YACHT CLUB
Captain's Grille

DOWNTOWN DISNEY
Marketplace
Cap'n Jack's Restaurant
Fulton's Crab House
Rainforest Cafe
T-Rex

Pleasure Island
Paradiso 37 (4/11)
Planet Hollywood
Portobello
Raglan Road

West Side
Bongos Cuban Cafe
House of Blues
Wolfgang Puck Cafe
Wolfgang Puck's "The Dining Room" (Upstairs)

To me that seems like a very varied list.
Point out a single DDP Signature or Character Meal there please.

It's ok... I'll wait.

Oh, that's right, I'm excluded from those two experiences because I do not wish to make a guaranteed ADR (for whatever reasons). The numbers do not tell the whole story. Yes, the list of off guarantee is longer, but the content is far different, and it's the bread & butter content (Character Meals and Signatures (typically higher quality) of the on-guarantee locations vs the standard content of the off.

There is also the issue that many of the posters here, and in the other threads, are pushing for this for ALL restaurants. It's mentioned many times in this thread alone. Depending on how this works out, this could entirely be a possibility, turning a relatively minor annoyance and inconvenience into something much larger. If we don't make a stink about it now, when it does grow, who are we to blame?

And again, the added inconvenience and annoyance will not hinder those it was aimed for at all. The only ones it's going to catch are the normal people who have something unexpected come up.

And don't count on "My child was sick" being excluded either. "Extreme circumstances" is the official wording, so this may be relegated to getting suck on transportation, rides, or other areas where Disney itself is the cause. That, plus the "black mark" for the Guest Recovery thing, and I wouldn't count on being able to do it multiple times (even spread over multiple trips). We assume that illness is "covered", but it could just as easily not be.
 
I get that they want to cut down on multiple bookings, but this wont correct that problem. You could still make 2 ADRs for the same day and time, just make sure at least one is not on the magic list.
What they should have done is block people from making more than one "dinner" reservation per night per person. (So if you have4 in your party you could still do 2 and2 in case you split up). Only trouble with that is, they cant make any $ for NOTHING.
sorry, but I see this as a way to take advantage of people.

I genuinely don't think Disney is doing this to male money. They already tried warning people - through CMs or computer alerts, depending how the ADR is made - of conflicting reservations. That didn't stop people from making multiple bookings... and them you do have the guests doing that for sensible reasons like not everyone eating together.




Sometimes the only way to get a message across is through someone's wallet. Question for the posters who think this isn't fair, or it's a money-grab: how would YOU prevent the multiple-booking and no-show problem?
 
Even if it doesn't stop the hoarders,maybe it will stop the people that make ADRs and then cancel last minute because they aren't hungry ;)
Yep, that's what Disney wants to do. Stop the first timers and those that attempt to follow the system, only to have unexpected things come up from going to Disney in the first place. Great business planning ;).
 

If cancelling over 24 hours is really a problem - don't book at the places where this is in effect. There are still a bunch of places around the World where there won't be a $10 fee.

For now. My guess is that if this is a success for Disney, we will see more places follow. There are plenty of restaurants on the no fee list that are popular and crowded and have people trying to get in with no luck. Sci-Fi is the first one that comes to my mind - I've seen lots of angry people turned away from there.

While I don't see this policy as having a big effect on me, personally, I think it's opening up a can of worms and don't like it. We'll see.....
 
My guess is that Disney claims the 24 hour cancellation policy, but anyone who actually calls to cancel won't be charged. They're trying to cut down on the number of people who don't bother to cancel, which I applaud. Of course there are reasons for people to cancel, and I have total faith that Disney will understand that and it won't be an issue. But I guess we'll see once the policy goes into effect!
 
Here's what I don't understand: the animosity towards the people who only book reservations they think they'll make, but then don't show up (or cancel with only a couple hours notice).

If I make ONE ADR for a specific date--an ADR I fully intend to keep--that is one less spot at that restaurant for other people trying to book.

It is one less spot REGARDLESS of whether I ultimately keep the ADR or something comes up last minute and we don't keep it.

The night my family did not make it to a TS in Hollywood Studios... that spot was GONE already. If we had showed up for it, other people couldn't eat there anyway. In fact, it's possible we did some family a FAVOR and someone got a walk-up by us not keeping that ADR, because I called to cancel a couple hours ahead.

What hurts us all are the people that book multiple ADRs, knowing they won't use them all, months in advance. And it especially hurts when they book those multiple ADRs and then don't bother to even call and cancel.

Me booking a ADR for Crystal Palace that I fully intend to keep, and then getting sick and deciding it's better not to go, is not the problem.

The problem is people who hoard ADRs with no intention of keeping a bunch of them.

But this policy hurts people who are NOT the problem.
 
Yep, that's what Disney wants to do. Stop the first timers and those that attempt to follow the system, only to have unexpected things come up from going to Disney in the first place. Great business planning ;).
I honestly don't even understand what you are trying to say. I''m not being snarky, just can't figure it out.
 
No, I cancel in the morning, as soon as we decide we've changed our plans (and that's for a dinner ADR).

And these restaurants are the most popular--they turn walk ups away. Even when we travel in the slowest weeks of January, they are packed and have a wait. Those tables are NOT going empty.

And as for living in a world where this is not the norm, I don't think anywhere in Houston, TX would charge me if I canceled a reservation the morning of.
I. Couldn't find anyplace in Houston (but one place in New York charges $150 per no-show diner, and another charges $175!); but I did find this http://m.eater.com/archives/2011/09...gh-in-on-noshow-customers.php#mobify-bookmark, where some chefs/restaurateurs weigh in. I know there are Boston restaurants that dp the same thing - but charge more than $10 PP but far more reasonably than $150!
 
Was on vacation and missed this thread!!

But now seeing it, I say it's about time!! The whole double (and even triple) booking with little or no intention of showing up has prevented lots of folks who really want to eat dinner from being able to get reservations. Ditto for those with reservations who suddenly change their mind because something more convenient than eating has come up.

I'm sure that Disney will make it quite clear to EVERYONE who makes a reervation what the new policy is--so there shoud be no "I didn't know" excuses.

PS Wonder why the non-Disney signatures (Blue Zoo, Shula's ,etc) are exempt? They use the same reservation system---
 
I love the new policy. We decide to take a last minute trip and weren't able to get reservations for any of the signature restaurants because of folks making multiple reservations. Disney has tried to stop the practice with the on-line system but it seems that some folks create multiple accounts and absue the system. I for one is happy about the new policy.
 
So if I stay out late at a park and don't make it for an early ADR - cha-ching. If I have a big breakfast and don't feel like having lunch at the 11:30 time I made the ADR 6 months ago - eat to make yourself sick or cha-ching.
That sounds like poor planning more than anything else. Even with the earliest in-park reservation, you likely wouldn't be done eating until 8:45. Having a lunch reservation less than three hours later at a location that imposes a no-show fee doesn't seem reasonable. Even an early meal at a resort restaurant gives you less than four hours.
Snurk71 said:
Or after forking over hundred of dollars for food over a week I might just get tired of eating by the end of the week and want something smaller at a QS place instead of another character buffet. I had better decide I'm tired of eating at least 24 hours ahead of time or my QS meal will essentially cost me $20 ($10 QS + $10 no-show fee). If your small child is zonked out in a nap - better wake them up and have a miserable night with tired and cranky kids to make your 5:30 ADR or cha-ching.
Well, it's not unreasonable to expect that someone would realize they're getting tired of big meals, and start adjusting their plans. Or keep an ADR and just have a salad; heck, I think the steak salad appetizer and Ger's Bread Pudding ad Raglan Road is the perfect meal ;)!

Snurk71 said:
I would like to hear how this will enhance the customer experience - you still won't be able to make ADRs ahead of time because the multi-bookers won't cancel until the last minute.
Guests who couldn't plan ahead - local residents, uninformed visitors - and guests who couldn't get reservations far in advance in large part due to the multi-bookers, will now be able to call Disney Dining, or go to Resort Concierge or Park Guest Services, or walk into any restaurant the day before they want to eat somewhere and get an ADR. Okay, not 100% guaranteed - but the likelihood greatly increases with a no-show fee.
 
I don't think that it will stop hoarders. I believe that this will, however, create a lot of availability for folks when they are on vacation. You'll be able to more easily call a day ahead and get that Crystal Palace or LeCellier that you couldn't reserve before your trip.

I believe that the hoarder will call and cancel the day before. They intentionally overbooked and don't want to get stuck being billed. Though, on the flip side, those that have booked with the full intention of going but have illness/tantrums/exhaustion that just come up will end up paying the $$ to Disney.
 
I honestly don't even understand what you are trying to say. I''m not being snarky, just can't figure it out.
First timers. They aren't going to know how stimulated or exhausted them or their children will be, hence they're not going to plan out the meals ideally. Add to that, the fact that they're less likely to know the exclusions are in place, and they're going to get hit more than veterans.

Unexpected stuff. Since the time is 24 hours, there are often times things just happen within the same day as an ADR. Oversleeping happens, kids get overstimulated, "just not hungry", or what-not. Without being able to cancel the same day, these people will also be hit with the charge.

For example, back over at Yachtsman and I figure out I'm not hungry. Right now, I can call that day and cancel without any issue. Under the upcoming policy, even if I call several hours ahead of time, I cannot. Add to that, the fact that even if I show up, but refuse to order anything (see an earlier example here) because I am not hungry, I could still be charged as a No Show and you should start to see why my desire to make signature ADRs start to wane.

Keep in mind that, as it sits now, the policy is not ONLY for those that don't show up, but also for those that cancel the same day. So if I wake up in the morning with my back hurting and decide to sleep it off some, I'm out $10 for breakfast, whether I call or not. So what's the impetus to call?

Now, if I were an ADR hoarder (which I'm not, even though some make me out to be ;)), I've already found a very simple way around this whole thing. I won't go into detail, but suffice to say, it's VERY easy and pretty intuitive. This means that I can still double, triple, multi-book to my heart's content, with total impunity from these charges. Even without that simple work around, I can still hoard ADRs and not get charged if I simply cancel the day before.

So, for those that do book all the extra meals, they can still easily keep doing what they're doing. For those where the unexpected comes up, they're now penalized for those happenings.

Hence, it punishes the first timers (who lack knowledge and/or experience) and those with good intentions that (for whatever reason) something comes up, but leaves the problem people alone.

The stopping from going altogether is an extrapolation of this, since they're going to be charged extra for good intentions, they may as well not go in the first place. Of course, the first timers would less likely know this, and would more likely just not return.

TBH, I'm already considering dropping my normal 10 day DxDDP trips in favor of a 5-6 day, OOP trip, and the signature thing does factor into this decision. While I am theorizing and extrapolating some, it IS being factored into my future trip plans already.

And for those thinking that they'll suddenly get walk-ups or 24 hour notice ADRs, I wouldn't get my hopes up. Even getting 'Ohana at 160 days out is not likely to be any easier with this in place. I could be wrong, and if so, I'll gladly admit it, but I wouldn't get too excited just yet.
 
What you say is so true! Some parents will bring the tired/cranky child along so that the parents don't miss out on the dining experience. Haven't we all overheard conversations like this? I made these reservations 6 months ago! We're going! You'll be fine! You just need to eat!

And you'll LIKE it! :rotfl:
 
News Flash: Disney announces more restrictive policy for guests that will mean more money for Disney: Disney fans cheer!

News Flash Update: Disney research shows guests adhere to policies better when not doing so affects them financially.


I didn't quote the entire post, but most of the 'reasons' given for not showing up or canceling last minute are really just choices. When somebody makes a reservation - in this case, extreme call-ahead seating - they expect to get a table, food, and service at the location within a reasonable time of the ADR. Why shouldn't the restaurant expect that business, and if not that no-show's patronage, another customer's?

Fair's fair. You can't be in two places at once, whether it's two restaurants, or a restaurant and a ride, or your room and a restaurant...
 
I say Boo! Big thumbs down from me.

I'm still stinging from an experience at the Royal Akerhaus a few years ago. We were stuck in a non-stop rainstorm. The kids were wet and complaining. The stroller was soaked. We just wanted to go home. I tried to move my ADR up, but they couldn't accomodate us.

Finally, I decided to bite the bullet and cancel. Keeping the reservation wasn't worth an angry wife and two crying kids - much less the chance of them getting sick in the rain. I knew there would be a cancellation fee. I was prepared to eat the $30 for myself, my wife and the 5-year-old. I was not at all prepared for the extra $10 Disney charged me for the cancellation for the 1-year-old who would not have even had to pay for her meal.

I know people around here are going to cheer the closing of loopholes for the small number of people who "cheat" the systems. But sometimes things happen and you have to cancel a meal in less than 24-hours. I see this as just another nail in the coffin of spontinaity at Disney World. I will be less likely to book at these restaurants in the future.

I'm pretty passionate about this policy. Having thought about it for an additional 24-hours, my thoughts have crystalized. This feels like a cash grab with no benefit to guests. I have written up my full thoughts on the subject at my blog.
 
Even if it doesn't stop the hoarders,maybe it will stop the people that make ADRs and then cancel last minute because they aren't hungry ;)

So people should eat when they aren't hungry just so people don't get annoyed they canceled an ADR last minute? :sad2:

Why should my family not be able to dine at Ohana because I can't get a ADR because someone wants a back up plan? I don't understand why you (not you specifically, anyone) would make ADRs but then want to be able to spontaneously change your mind.

I never make ADR backup plans, I never double book and I never "no show" for an ADR - I always have my smart phone to cancel an ADR if needed. There are always at least 1-2 instances per trip where I cancel an ADR within a few hours notice. That is my prerogative, and I am abiding by all rules. Times I cancel are when we don't want to return to a certain park later in the day (crowds, weather, sick of it, etc), if we are overly tired or the weather is bad and we just want to stay in, if we say HEY lets go to Epcot tonight instead of MK which I am allowed to do considering I just paid $3K+ for this vacation!!! Nobody in "real life" has every minute of every day planned to a T where nothing ever interferes, I don't know why it would be any different on vacation. And besides, who wants to go on a vacation where they have to follow a rigid schedule or suffer the consequences?
 
lebeau said:
Finally, I decided to bite the bullet and cancel. Keeping the reservation wasn't worth an angry wife and two crying kids - much less the chance of them getting sick in the rain.
Just for future reference, you - they - won't get sick from being wet, even drenched, by rain as long as you're otherwise healthy. Illness is caused by germs, bacteria, viruses. While being unintentionally wet from the rain is annoying, it's not unhealthy.
 
Sometimes the only way to get a message across is through someone's wallet. Question for the posters who think this isn't fair, or it's a money-grab: how would YOU prevent the multiple-booking and no-show problem?

I'm all for a no-show fee. I just think a 24hr window for cancellations is excessive because of all the reasons already brought up - illness, travel delay, weather, etc. that don't necessarily give a 24hr heads up. The ADR system recognizes cancelled reservations as available immediately, so the tech is there for a system that would allow for more flexibility to deal with the unexpected by implementing a shorter cancellation period.
 














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