Never use Happy limo! Never trust happy limo !

bettemom

DIS Veteran....and proud of it! <br><font color=00
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Jul 23, 2002
Messages
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To start with, I was looking for a stretch limo to hold 5 families 14 people, with the possible addition of 5 more travelers. I researched many limo companies and found that Happy Limo had a stretch hummer limo that would accomodate 20 people and included an additional vehicle for the luggage ( See their add below)

STRETCH HUMMER H2
Capacity: 20 adults

Luggage: 25 large suitcases, 5 carryon

Ride the longest H2 HUMMERZINE in Orlando. Hummerzine is offered with an additional vehicle for luggage @ no extra cost. The new H2 HUMMER is an exhilarating, uncompromising SUV limo unlike any other. This exotic HUMMERZINE offers,2 flat screen tv's, 2 sub-woofers,dance floor, DVD, 3 a/c units,2 lasers,strobe lights & much more. Reserve the HUMMERZINE today & see why this exotic is the favorite of local celeberties. Please look below for rates.


This hummer trip to the DCL port was a surprise from us to one of the families going who did a great favor for us all.

I now went on the Diser's site and found some negative comments and positive comments about this company. I called and spoke with a manager several times and voiced my concerns about the negative comments I read, the manager assured me that they were not at fault concerning those complaints ,Bla Bla Bla, he was a very good talker!! I was quoted a price that was 20% higher than advertized. I was told that the price was for a tip for the drivers, one for us and one for the luggage car, at 10% each. Acceptable.
Hummer was reserved and when the vehicle arrived, no second car, 45 mins later we are now horribly late to pick up the other guests I spoke with the company 3-4 times and they just got more nasty each time. Finally I lost my temper and demanded they do something about our luggage, I had a contract with them and they were in breach of the contract. They said that they were not sending a second car for luggage I had not ordered one, they would not even discuss the fact that I had already prepaid for tips for 2 drivers. Happy Limo told me "I had 3 minutes to get in the limo with everyones luggage or the limo would leave us" and that meant we are stranded.
So here we are forced to take the limo with all the luggage inside on the seats in addition to all the riders. They would not stop for us for drink pickups since the manager on duty that Sat am told me that I was responsible for making them late for another pick up. What gall they have, all I can say is do NOT BELIEVE anything they say, they want your money and nothing else matters. By the way our limo driver was great and he was tipped additional $$ but we suggested he work for a different limo company.
 
Yikes! You poor kid! It can't imagine having all that happen and then have the company be totally ambivalent to what was going on~beyond frustrating. I hope that they didn't make you pay everything at the time of booking, if so it will be "fun" to get those funds reimbursed. I hope the rest of your trip was okay.
 
Bettemom

Hi
I have a Stretch H2 Hummer reserved for January from Happy Limo. I have a second car for luggage also reserved. I have a contract for this luggage vehicle showing it was free of charge. Did you have a written contract also. I am worried about using them with all the negative post. Also Was the Stretch H2 worth the extra money? Our kids are really looking forward to this, I haven't been able to find any other companies with a Stretch Hummer.
 
I have to say, all the comments about Happy limo are getting worse and worse. I for sure cancelled my ressie and I would recommend everyone else do the same. When I cancelled my ressie they were quite rude and I couldn't imagine anyone using them after all these horrible stories!
 

Originally posted by sphere99
I have to say, all the comments about Happy limo are getting worse and worse. I for sure cancelled my ressie and I would recommend everyone else do the same. When I cancelled my ressie they were quite rude and I couldn't imagine anyone using them after all these horrible stories!

Mary over at Mousesavers.com recommends them highly. I wonder if her thoughts on them has changed?

Duds
 
Originally posted by Nickiekay
Bettemom

Hi
I have a Stretch H2 Hummer reserved for January from Happy Limo. I have a second car for luggage also reserved. I have a contract for this luggage vehicle showing it was free of charge. Did you have a written contract also. I am worried about using them with all the negative post. Also Was the Stretch H2 worth the extra money? Our kids are really looking forward to this, I haven't been able to find any other companies with a Stretch Hummer.


I did have a written contract with the terms. And copies of e-mails staqting what we needed and expected and were going to recieve. However this means nothing to Happy Limo, they have the ony stretch Hummer and I think that they feel they can do waht they want with the reservations for this vehicle and tough luck to you. The Hummer is fun, but is it worth the extra money, not in my opinion. You will sit sideways in the car, you do not face forward, to get in the vehicle you enter stooped over, and stay that way if you move around, the floor is all one level. Free warm sodas do not make a good limo service.

I was sweet talked, prety rare after growing up around NYC. Do not fall for it...
 
For complaints regarding Orlando transportation companies:

For complaints regarding Orlando transportation companies, contact "City Of Orlando Vehicles For Hire", Phone 407-246-2845, Fax 407-246-3725, email cwells@ci.orlando.fl.us
 
If you paid by credit card I would talk with your cc company and see if you can dispute the charge or at least a portion of it since they did not live up to the contract.
 














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