Netflix on SR- How long do I wait before filing a trouble ticket?

[crazymomof4]

I've heard that Netflix takes a while to credit, so I don't want to seem impatient and file a trouble ticket too soon.
I signed up for Netflix on 10/10/07. (so it's been a month now). I remained a member throughout my trial period and have kept my membership since I really like the program.
Should I file the trouble ticket now or give it some more time?

 

[Kycha]

I've heard that Netflix takes a while to credit, so I don't want to seem impatient and file a trouble ticket too soon.
I signed up for Netflix on 10/10/07. (so it's been a month now). I remained a member throughout my trial period and have kept my membership since I really like the program.
Should I file the trouble ticket now or give it some more time?

I would file now. I signed up for Netflix on 10/18/2007. My trial period ended on 11/1/07 and I was billed for my first month. I filed a trouble ticket on 11/4/07 and received my credit hold on 11/8/07, which will come off on 12/15/07. I was pleasantly surprised to receive my credit so quickly, knowing that so many people had problems receiving credit. Hope that helps. Good luck!

 

[crazymomof4]

Will do!

thanks!