One of the main reasons you see negative reviews about any restaurant is that it's just not human nature to come back and post any good or average service. Very few people even post about above average or better than expected experiences. However, humans do tend to run right back here and complain. We do it all the time with everything. If you go to a store and get service that you expected from the clerks, do you tell anyone about it? Probably not. But if you get bad service, you let everyone know about it. And one negative view will sprout many more negative reactions from people. However, a positive review probably will get a few responses but not many.
This is why I don't take reviews very seriously.
You need to remember that Disney is an experience. Everything is an experience from the parks and resorts down to the food and the places you eat at. Experiences, at least good or unique ones, cost money. Same goes for the meals. So what happens is people go and have a great time and accept that they are spending above average money for an above average vacation, but since eating is something everyone NEEDS to do a few times a day, I think criticism runs a little higher in this department. You are spending more than you would elsewhere. There are some good restaurants in Disney where the food is outstanding. But anything "average" by normal standards leads to people feeling "cheated" because they paid more and expect more. I am not doing Chef Mickey this year. BUT ONLY because I have done it before. It may not be silver service but it is certainly a memorable experience and the food was fine. I have enjoyed my meals there. It is a buffet. I didnt' have to pick anything I didn't like.If you book it I think you will enjoy it.
One of the main reasons you see negative reviews about any restaurant is that it's just not human nature to come back and post any good or average service. Very few people even post about above average or better than expected experiences. However, humans do tend to run right back here and complain. We do it all the time with everything. If you go to a store and get service that you expected from the clerks, do you tell anyone about it? Probably not. But if you get bad service, you let everyone know about it. And one negative view will sprout many more negative reactions from people. However, a positive review probably will get a few responses but not many.
This is why I don't take reviews very seriously.