We celebrated our DD's birthday when we were there in May. When we checked in I informed the CM when we would be celebrating her birhtday and she said they would send something to our room that day and what a nice surprise it was for her. They did not forget the day and when we returned from the park that day there was the surprise sitting on the bed. 3 balloons with a plush tied to it. Our DD was really excited and topped what had been a wonderful day for her.
Always Grumpy