Need to cancel SW flight -running out of time with credits

[mmouse50]

I have a trip planned on Southwest the week of the 20th - I have used my credits that expire February 28th to purchase the ticket. Now I have found out my nephew is having major surgery this coming week and I am cancelling my trip. Is there anyway that I can extend the Southwest credits for a longer length? I thought that I read somewhere I can do this for $50.00.

If it can be done what is the new length of time?

 

[APB513]

I have a trip planned on Southwest the week of the 20th - I have used my credits that expire February 28th to purchase the ticket. Now I have found out my nephew is having major surgery this coming week and I am cancelling my trip. Is there anyway that I can extend the Southwest credits for a longer length? I thought that I read somewhere I can do this for $50.00.

If it can be done what is the new length of time?

It's been a long time since I've flown SWA but I seem to remember that you could pay a fee to extend your credit for $50. I would suggest that you call the airline and ask if you can still do this.

BTW - I'm sending for your nephew, you and your family

 

[PatMcDuck]

My understanding is that you have to wait until they expire to extend them.

I had credits expire in January. I have to wait until late March to extend them, so I can use them for a late September trip.

More from From Flyer Talk:

If your ticketless funds have expired you can call or write to Customer Relations and request a travel credit ("LUV Voucher").
As of July 2007 a fee of $50 (or so) applies for this (previously free) service. The fee is deducted from the balance of the expired TTF.
The fee reportedly applies per ticket so it may be wise to consolidate all expiring funds into a single new reservation before calling to request the voucher. Of course you can only do so with funds that have not yet expired.

You must request the voucher within six months of the date on which the funds expired. It has been reported that you cannot request the voucher before the funds have actually expired.

The LUV voucher will have an expiration date six months from the date on which you place the request with Customer Relations.

Funds that have previously expired and been reissued as a LUV Voucher are not eligible to be reissued again. Customer Relations will research the history of the expired funds to ensure they have not been previously reissued. This process may take a few days, so don't expect to be able to use the LUV Voucher immediately.