Need some assistance

[katman2540]

My wife and I had a wonderful first trip to Disneyland over the summer, due in no small part to the information I gathered from you guys. Unfortunately as we continued our trip around the country, the Christmas ornament we had bought there to remember our trip broke. I have spent time trying to find it online but I am not finding it. The ornament is one of the ones that comes in the clear plastic boxes and it has all the characters and i believe the rides on it. Does anyone one have a. a picture of this ornament, and or b. a number to call Disneyland and try to order one. MY wife is heart broken that we won't have it for our collection and I am running out of time for Christmas. Anything you folks can do to help would be greatly appreciated.

Thanks,
Jason

 

[skiingfast]

Try Calling Disneyland Merchandise. AKA DelivEARS.
(800) 362-4533

Also you might look at Amazon or The Disneystore online.

 

[hellotoyou]

When you call Disney, I wonder if it might help to let them know at which store in Disneyland you purchased it.

If you still have your receipt, it might have a SKU number on it that might help them, too.

Let us know if they are able to find it for you.

Otherwise, we will be there early December .... if you can find a picture of it, I could try and find it for you.

 

[WheelieBigDisFan]

Me and my friends are at Disneyland all the time since we have annual passes. I might be able to look for it when I go next, but it will be at least a week since I just had surgery yesterday. If you can tell me the color of the ornament and a general description I can look for it.
I can also PM you my phone number and if you can receive picture messages on your phone I could make sure before purchasing that it is the correct ornament.
I'm sorry to hear that your ornament didn't make it back home in one piece, but I am more than happy to try and get you a replacement.
Mandy

 

[WheelieBigDisFan]

Duplicate Post

 

[katman2540]

Thanks guys. Definitely don't have the receipt anymore. I believe it was a white bas color with all of the characters and possibly the Disneyland rides. I know it came in one of the clear plastic boxes they have for some ornaments. I tried ebay, amazon and the disneystore website. WheelieBigDisFan, if you could look when you do get chance to go that would be great. Even if I can get the info I need then I can call the number skiingfast gave me and order it. Thank you all so much for your help with this.

 

[WheelieBigDisFan]

Thanks guys. Definitely don't have the receipt anymore. I believe it was a white bas color with all of the characters and possibly the Disneyland rides. I know it came in one of the clear plastic boxes they have for some ornaments. I tried ebay, amazon and the disneystore website. WheelieBigDisFan, if you could look when you do get chance to go that would be great. Even if I can get the info I need then I can call the number skiingfast gave me and order it. Thank you all so much for your help with this.

I am more than happy to look for you and either purchase it and send it to you, or provide you with the information you need to purchase it through the phone number given earlier. If I hear of any of my friends going to the parks before I do I will have them do a quick check.
Do you know what part of the park you got it in? Was it the store on the right side of main street that has a lot of Christmas ornaments? Was it in World of Disney, The Emporium, etc? If you had a vague idea this would give me a place to start.
Mandy

 

[katman2540]

I am more than happy to look for you and either purchase it and send it to you, or provide you with the information you need to purchase it through the phone number given earlier. If I hear of any of my friends going to the parks before I do I will have them do a quick check.
Do you know what part of the park you got it in? Was it the store on the right side of main street that has a lot of Christmas ornaments? Was it in World of Disney, The Emporium, etc? If you had a vague idea this would give me a place to start.
Mandy

I believe it may have been in the store that has a lot of Christmas ornaments. It was definitely not in World of Disney.

 

[Disney Dreams]

Well.... your best shot is to call DelivEARS and describe it to them, but on the very long shot that this can help, here you go:

All from last year,
Dreams

 

[katman2540]

Thanks Disney Dreams. I don't see it in here, but Wheelie I do see the style of packaging. In the picture below it is in the bottom left. That is the plastic case ours came in.

Well.... your best shot is to call DelivEARS and describe it to them, but on the very long shot that this can help, here you go:

All from last year,
Dreams

 

[addicted2disney]

can you post a picture of it? do you still have the broken ornament? I will be there in 13 days and will keep an eye out for it!!

 

[katman2540]

Unfortunately it broke while we were on the rode over the summer and the glass pieces were falling out of the packaging all over the camping gear we had in the trunk. I figured it was going to be easier to find and wanted to clean it up quick before it spread so I didn't even think of taking a picture.

Thanks anyway.

can you post a picture of it? do you still have the broken ornament? I will be there in 13 days and will keep an eye out for it!!