Need help ASAP re making resie: Got help, banked points were confusing

[Best Aunt]

I am trying to make a reservation. I have 3 contracts under 1 member number. It asks me to choose the order of contracts to use (contract .1, then .2, then .3 etc. ). But I want to use banked points from 1, banked points from 2, and banked points from 3. I do not want to use current year points from any contract. How do I do this? It seems like it will use all points in contract 1 before taking points from contract 2.

edited to add: I tried calling member services and got a message saying to call again later.

 

[CarolMN]

Select them all. The system will use all of the banked points before using any current use year points (even if it doesn't look that way as you go through the process).

 

[KAT4DISNEY]

Yes, just select them all. The system is designed to pull all banked or borrowed points 1st. It will incorrectly show you that it is going to use current from the 1st contract but when you finalize the reservation there is a selection option to view how the points were used and that does actually show how they were taken. If you do need to use any current points just make certain your 1st contract selected is the one you want to use the from. Or if it won't use all banked points make certain the one you want to keep some of the banked points in is the last contract you select.

 

[Best Aunt]

Select them all. The system will use all of the banked points before using any current use year points (even if it doesn't look that way as you go through the process).

Yes, just select them all. The system is designed to pull all banked or borrowed points 1st. It will incorrectly show you that it is going to use current from the 1st contract but when you finalize the reservation there is a selection option to view how the points were used and that does actually show how they were taken. If you do need to use any current points just make certain your 1st contract selected is the one you want to use the from. Or if it won't use all banked points make certain the one you want to keep some of the banked points in is the last contract you select.

Thank you!!! The website is confusing and causes stress. I don't know how anybody does anything Disney World related these days without the help of the people here on the Dis.

 

[DsneyDude1]

Yes, just select them all. The system is designed to pull all banked or borrowed points 1st. It will incorrectly show you that it is going to use current from the 1st contract but when you finalize the reservation there is a selection option to view how the points were used and that does actually show how they were taken. If you do need to use any current points just make certain your 1st contract selected is the one you want to use the from. Or if it won't use all banked points make certain the one you want to keep some of the banked points in is the last contract you select.

Thank you so much for this response. I have been a member since 1993 and this has always been a concern for me (and I have another booking to do this weekend). And I currently have no desire to try to call MS. Thank you, @CarolMN as well. I guess I should have asked before. But the benefits of keeping up my reading here!