Hi all,
We're traveling in November and have everything setup in MDE with resort, tickets, dining, etc already linked on the website. I currently have the FP button locked on the MDE website until the 60 day mark (this happened last time we went and it opened properly at day 60). However, I've seen a number of people access the FP calendar through their mobile app prior to hitting day 60 - it just shows 30 days out until their day 60, but I am having trouble getting mine to work. Every time I get to the FP screen, it tells me "Not So Fast" and then asks me to either buy tickets or link tickets for each person. We already have the tickets linked, but I thought maybe I needed to link them again. When I put in the confirmation code, it gave me the message that it was already linked under my name, but then didn't let me proceed. I'm concerned because when our reservation got switched to free dining earlier this year, our non-park hopper tickets were replaced by park hopper tickets, however our non-park hoppers still show up on my account in addition to the park hoppers. My TA called and Disney said everything is fine and the correct tickets are linked, but if that was the case, I would think the mobile app wouldn't be causing issues. Has anyone had this happen? The call center will open again tomorrow, so if other people aren't having this same issue, I'll call and talk to someone later this week.
We're traveling in November and have everything setup in MDE with resort, tickets, dining, etc already linked on the website. I currently have the FP button locked on the MDE website until the 60 day mark (this happened last time we went and it opened properly at day 60). However, I've seen a number of people access the FP calendar through their mobile app prior to hitting day 60 - it just shows 30 days out until their day 60, but I am having trouble getting mine to work. Every time I get to the FP screen, it tells me "Not So Fast" and then asks me to either buy tickets or link tickets for each person. We already have the tickets linked, but I thought maybe I needed to link them again. When I put in the confirmation code, it gave me the message that it was already linked under my name, but then didn't let me proceed. I'm concerned because when our reservation got switched to free dining earlier this year, our non-park hopper tickets were replaced by park hopper tickets, however our non-park hoppers still show up on my account in addition to the park hoppers. My TA called and Disney said everything is fine and the correct tickets are linked, but if that was the case, I would think the mobile app wouldn't be causing issues. Has anyone had this happen? The call center will open again tomorrow, so if other people aren't having this same issue, I'll call and talk to someone later this week.
