Hands down the most welcome dining surprise that I've ever had in Universal Orlando.
We went in ducking a rainstorm (you can't beat its location right by the IOA turnstiles) and despite the requisite arcade games and hoop out front, the restaurant itself was a class act. Great comfort food. Also had the most amazing dessert that I've had on property (sorry Mythos) -- the tempura-fried fruit served ala mode. Ahhh. 'tis good, 'tis good.
Do NOT sell this place short. It's never busy, probably because it's not in the hub of Citywalk restaurants and dwarfed by Hard Rock Cafe, but it's highly recommended.