Nativeway Watersports - email/booking response?

[mrs_planningpants]

I'd like to book a tour with Nativeway for our January cruise. I filled out the booking form on their website and when I didn't hear back after three weeks, sent an additional email with the same information. Still no response. Is this because January is still just too far out to be thinking about booking? I've seen lots of great reviews of this operation and one specified that they were very responsive to emails. I guess I could call (SIGH) but my preference is always to handle things online if possible. I've even gone and checked my junk mail folder to see if something was misplaced by my email server but nothing.