lucky_bunni
Live via Chromebook
- Joined
- Sep 2, 2003
Just returned from a 5-night stay and used to DDP Deluxe plan. We had an absolutely excellent experience at all restaurants but one, Narcoossee's. Our server was horrible, and unacceptable at a restaurant with this atmosphere and price point.
We had a 9:20pm reservation for two, and arrived on time. It took around 20 minutes to get seated, and we had a nice drink at the bar while we waited. The bartender was very friendly.
A woman waited on us. We very easy going people, not out to give anyone a hard time. My companion wondered if they'd sub a dessert for an extra appetizer, but he doesn't have much of a sweet tooth. He asked this and she said something like "absolutely not. I know they will not make an exception like this" and shook her head at us like a mother scolding a child.
Next we ask to split a glass of wine between the two of us, in addition to the full glass each we'd have with our entree. She did it, but you could tell she was reluctant to do so. This was a request we made at many other restaurants during the week, and was honored at all others without a hint of hesitation.
She was not attentive throughout our meal. When she did ask how things were, it was disingenuous.
It's a real shame, and this left us with a horrible impression of Narcoossee's. So much so that we canceled the reservation for the following night at Citricos but we just didn't want to return to GF.
We had a 9:20pm reservation for two, and arrived on time. It took around 20 minutes to get seated, and we had a nice drink at the bar while we waited. The bartender was very friendly.
A woman waited on us. We very easy going people, not out to give anyone a hard time. My companion wondered if they'd sub a dessert for an extra appetizer, but he doesn't have much of a sweet tooth. He asked this and she said something like "absolutely not. I know they will not make an exception like this" and shook her head at us like a mother scolding a child.
Next we ask to split a glass of wine between the two of us, in addition to the full glass each we'd have with our entree. She did it, but you could tell she was reluctant to do so. This was a request we made at many other restaurants during the week, and was honored at all others without a hint of hesitation.
She was not attentive throughout our meal. When she did ask how things were, it was disingenuous.
It's a real shame, and this left us with a horrible impression of Narcoossee's. So much so that we canceled the reservation for the following night at Citricos but we just didn't want to return to GF.
