Does anyone know the names of the managers there? I spoke with a very nice man and I think his name was Mark, but I don't remember and I wanted to write a letter to compliment him.
I would call them directly. That's what I did before to get there name then you can send an email to : wdw.guest.communications@disneyworld.com
and they called me to tell me they received it and they would make sure the person get's noticed for that. I talkes to the girl later and she told me because of the email she received a letter and a pin for that