We just ate at Naples (on the patio) the week before last and it was great. We had one of their classic, hand tossed mushroom pizzas, which was excellent. To be honest, we were a little skeptical at first, based on our experience at their counter service the day before.
We gone in to Napolini (counter service) to get some slices, which we'd done on previous visits and found that menu had changed. The food was simply awful. Gone are the wonderful thin slices of brick oven pizza, which have been replaced with thick Sicilian pizza, which was woefully undercooked. We also tried an order of their garlic knots, which are typically made with pizza dough. These were made with a flaky pastry dough and had little taste of garlic. In addition, the fresh faced staff obviously didn't want to be there and cared little about our complaints about the food. We ended up throwing it away and grabbing a snack in the park.
On a side note, we grabbed the ear of the head chef at Naples the following day and told him of our experience and he indicated that a number of people had been complaining about the new menu. Perhaps they will change it back.